Incident Description: User has a Cisco 7960 that has "blown up". When he walked into his office he smelled smoke and the display was blackened in one corner. He works for Facilities. <br><br>Last time I had a bad phone from these guys, they had dropped the handset, and magically the wires connecting the speaker were sticking out the side of the handset.<br clear="all">
<br>-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<br>