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<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2>Hi,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2>no other WebDialer application.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2>The IP Phone Authentication URL is correct, changed from
hostname to IP address.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2>The user has also his phone associated and "Allow control
of device via CTI" is checked.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2>I don't know how to proceed with this, there isn't much
information.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2>Thanks in advance,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=748193617-21012009><FONT face=Arial
color=#0000ff size=2>Ruben</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Jason Burns [mailto:burns.jason@gmail.com]
<BR><B>Sent:</B> miércoles, 21 de enero de 2009 0:32<BR><B>To:</B> Ruben Montes
(Europe)<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> Re:
[cisco-voip] Click to call 7.0 and CCM 6.1(2)<BR></FONT><BR></DIV>
<DIV></DIV>Ruben,<BR><BR>Do you have any other WebDialer based applications in
your system?<BR><BR>The WebDialer process is limited to 2 calls per second. This
shouldn't be a problem though unless you're running something else that uses
WebDialer heavily.<BR><BR>Getting that error message when you log in is even
more interesting.<BR><BR>Can you make sure the IP Phone Authentication URL is
correct on the Enterprise Parameters web page? Also make sure that the phone has
"Allow Control of device via CTI" enabled and is associated with the correct
user from the User config page.<BR><BR>
<DIV class=gmail_quote>On Tue, Jan 20, 2009 at 10:35 AM, Ruben Montes (Europe)
<SPAN dir=ltr><<A
href="mailto:Ruben.Montes@eu.didata.com">Ruben.Montes@eu.didata.com</A>></SPAN>
wrote:<BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">Hello,<BR><BR>Customer
wants to run Click to Call application. We have configured<BR>everything
following the installation guide. When we try to login using<BR>the user and
password, we get the following error:<BR><BR>The service is overloaded. Retry
the call.<BR>If the problem persists, please contact your phone
administrator<BR><BR>Any help would be
appreciated.<BR><BR>Thanks,<BR><BR>Ruben<BR>_______________________________________________<BR>cisco-voip
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