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<TITLE>UCCX Historical Reporting client install</TITLE>
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<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Calibri">Long story short</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">–</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri"> we upgraded to UCCX</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">version 5.0.2</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">on Jan 10</FONT></SPAN><SPAN LANG="en-us"><SUP><FONT FACE="Calibri">th</FONT></SUP></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri"></FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">and</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri"> I</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">’</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">m trying to install the Historical</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">Reporting client. Every time I</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">’</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">ve tried to install</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">–</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri"> at about 90% completion</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">–</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri"> I go to the BSOD (Blue Screen Of Death) with a</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">“</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">Bad</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">Pool Header</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">”</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri"> error message. Anybody run into this before? Any ideas to try before opening a TAC case?</FONT></SPAN></P>
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<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Calibri">Thanks in advance for the help!</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">Gerrad</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"></SPAN></P>
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