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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>That’s too funny. I had an electrical teacher (shop class), who
would also say ‘You can let the smoke out, but you can’t get the smoke back in’.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I had one ticket opened many years ago (i.e. CCM 3.0 days) by
the CEO for a company. The ticket read ‘phone doesn’t meet OSHA standards’.
He apparently got upset when his call was disconnected and threw the phone
against the wall. It obviously broke into pieces. Great customer.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Micah Bennett<br>
<b>Sent:</b> Thursday, January 22, 2009 10:59 AM<br>
<b>To:</b> Jason Burns; Ed Leatherman<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] I've seen it all now...<o:p></o:p></span></p>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>That’s funny. I had a fellow tech guy tell me once, that “the
smoke” is the most basic thing that keeps the servers and systems
running. You gotta keep the smoke inside the box.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>“You can fix a lot of stuff, but if you let the smoke get out, it’s
broke.”<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jason Burns<br>
<b>Sent:</b> Wednesday, January 21, 2009 4:15 PM<br>
<b>To:</b> Ed Leatherman<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] I've seen it all now...</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>I've had people tell me their
servers were "smoking". There isn't really much to be done from the
technical support standpoint on that one. Sounds more like a call for the fire
department.<o:p></o:p></p>
<div>
<p class=MsoNormal>On Wed, Jan 21, 2009 at 8:11 AM, Ed Leatherman <<a
href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>> wrote:<o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'> Incident Description:
User has a Cisco 7960 that has "blown up". When he walked into
his office he smelled smoke and the display was blackened in one corner.
He works for Facilities. <br>
<br>
Last time I had a bad phone from these guys, they had dropped the handset, and
magically the wires connecting the speaker were sticking out the side of the
handset.<br clear=all>
<span style='color:#888888'><br>
-- <br>
Ed Leatherman<br>
Assistant Director, Voice Services<br>
West Virginia University<br>
Telecommunications and Network Operations<br>
</span><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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