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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You didn’t indicate what version of CallManager/Unity. If it’s
Unity 4x/5x/7x running on Windows then I would review if exposing the error
greeting in the SA interface using the Advanced Settings might work. Basically
if they enter a option Unity doesn’t understand it would Transfer back to a CTI
Route Point in CallManager.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a
href="http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc15f21/0#selected_message">http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc15f21/0#selected_message</a><o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Thursday, January 22, 2009 3:12 PM<br>
<b>To:</b> Samuel Womack<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Unity AA Transfer to Number not in Unity
Database (no CallHandler)<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>you can check out system transfers, or use internet subscribers.<br>
<br>
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/404/administration/guide/ex/sag0045.html#wp1240433<br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Samuel Womack" <samuel.womack1@gmail.com><br>
To: cisco-voip@puck.nether.net<br>
Sent: Thursday, January 22, 2009 1:31:55 PM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] Unity AA Transfer to Number not in Unity Database (no
CallHandler)<br>
<br>
Customer is using Unity Exclusively for Auto Attendants. <br>
<br>
The Site has some Internal Only Numbers (<b>without VoiceMail Boxes</b>) that
Need to be Reached from the Auto Attendant; There are 150 of These Type of
Numbers, so I don't want to Create 150 Call Handlers to make the Transfers to
these Phones possible. Is there a Global Setting in Unity to Collect
Digits and then do a Blind Transfer to the Switch (CCM) without first looking
in the Unity Database for the Number you dialed?<br>
<br>
_______________________________________________ cisco-voip mailing list
cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip <o:p></o:p></span></p>
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