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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I recall seeing this a long time ago in Unity Voicemail Only and
don’t really recall how I fixed it, but this is Unity UM 5.0(1) with
Exchange 2003 </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>with Failover </span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'>and I’m a little scared to pull up
their production Exchange System Manager 2003/A</span><span style='font-size:
11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>ctive Directory Users
and Computers</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> and dig into RUS. Any ideas, or should I open a TAC case?</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I just tried
to leave a message for <span style='color:#1F497D'>John Doe</span> (5083) in but
was unable to. Just about the time it was going to give me the beep it
said: A system error occurred and to report it. I checked the Event
Viewer Application Log and found just this guy getting the below. Other users
are fine.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Event Type: Error<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Event Source: CiscoUnity_ConvSub<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Event
Category:
Network <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Event
ID:
1120<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Date:
1/26/2009<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Time:
9:37:41 AM<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>User:
N/A<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Computer:
CDC-UM01<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Description:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The Unity mailbox for the user with the alias - </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>JohnDoe</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> is
unable to receive messages from outside callers because the mailbox does not seem
to have an SMTP address written to the Cisco Unity database. It is possible
that the user's mailbox has been deleted, or if this is an Unity with Exchange
2000 system, it is possible that the RUS service is running late or is
scheduled incorrectly. Technical details - The smtp address field in the global
subscriber view for the subscriber is either blank or NULL. Return code from
procedure - 0x80004005. 2246<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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