<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>So if they don't get you in the wallet with UCSS, they'll get you with SaaS. :(<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Jason Aarons (US)" <jason.aarons@us.didata.com><br>To: "Scott Voll" <Scott.Voll@wesd.org>, "Chris Ward" <chrward@cisco.com>, "Cisco VoIPoE List" <cisco-voip@puck.nether.net><br>Sent: Monday, January 26, 2009 5:53:30 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] EoS / EoL Contact Center Express 5.0<br><br>This is where software as a service (e.g. Microsoft Exchange Online,<br>Salesforce.com, Oracle E-Business Suite) makes more sense. I've been<br>with organizations that bougnt/installed Siebel where by the time you<br>finished customizing 5.0 you had to move to Siebel 6.0, 7.0, etc.<br><br>In the Internet age, where you compete with companies that innovate<br>every 12-18 months you lose opportunity with 18/9mths.<br><br>-----Original Message-----<br>From: cisco-voip-bounces@puck.nether.net<br>[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott<br>Sent: Monday, January 26, 2009 5:43 PM<br>To: Chris Ward; Cisco VoIPoE List<br>Subject: Re: [cisco-voip] EoS / EoL Contact Center Express 5.0<br><br>More Frequent? I Truly believe Cisco is not listening to their users.<br>I talked with PM's at Ciptug 2007 in Austin and everyone in a small<br>behind the doors room wanted Cisco to slow down the roll outs to<br>18months / 9months(major / Minor). Not 9monts / 3monts<br><br>Scott<br><br>-----Original Message-----<br>From: Chris Ward [mailto:chrward@cisco.com]<br>Sent: Monday, January 26, 2009 2:10 PM<br>To: Voll, Scott; Cisco VoIPoE List<br>Subject: Re: [cisco-voip] EoS / EoL Contact Center Express 5.0<br><br>Hi Scott,<br><br>Actually, CUCM 6.0 has already announced EoL. However, announcing EoL<br>means<br>that Cisco will still perform SW maintenance for another 18 months. So<br>you<br>are not in as big of a spot as you think you are.<br><br>CUCM 6.0 will still have software maintenance until May 2, 2010 and CUCM<br>6.1<br>will go even farther since it hasn't announced EoL yet.<br><br>You can keep up-to-date here:<br>http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_eol_notices_li<br>st.h<br>tml<br><br>The net-net is that the EoL announcement is not the end of support. But<br>yes,<br>we are releasing many more versions, much more quickly now and as a<br>result,<br>EoL announcements will be more frequent also.<br><br>Chris Ward<br><br>> From: "Voll, Scott" <Scott.Voll@wesd.org><br>> Date: Mon, 26 Jan 2009 13:49:55 -0800<br>> To: Cisco VoIPoE List <cisco-voip@puck.nether.net><br>> Subject: [cisco-voip] EoS / EoL Contact Center Express 5.0<br>><br>> <rant><br>><br>> What the ???????<br>><br>> UCCx 5.0 EoS Announcement????<br>><br>> I just upgraded during the summer. Are they going to EoS CM 6.x<br>tomorrow?<br>><br>> How the hay do you try to stay current? I can't upgrade that often.<br>Admin<br>> will kill me. Are others moving to CM 7 or waiting for 8 if your<br>currently on<br>> 6.x?<br>><br>> </rant><br>><br>> Scott<br>><br>><br>><br>> -----Original Message-----<br>> From: Cisco Product Alert Tool<br>> [mailto:cco-pat-bouncehandler@external.cisco.com]<br>> Sent: Monday, January 26, 2009 1:42 PM<br>> To: Voll, Scott<br>> Subject: End-of-Sale and End-of-Life Announcement for the Cisco<br>Unified<br>> Contact Center Express 5.0<br>><br>> Message Type : End-of-sales/ End-of-life announcement<br>><br>> Cisco Systems announces the end-of-sale and end-of-life dates for the<br>Cisco<br>> Unified Contact Center Express 5.0. The last day to order the affected<br>product<br>> is July 27, 2009. Customers with active service contracts will<br>continue to<br>> receive support from the Cisco Technical Assistance Center (TAC) as<br>listed in<br>> Table 1 in the EoL announcement.<br>><br>> For more details, refer to:<br>><br>http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps184<br>6/end_<br>> of_life_notice_c51-513419.html<br>><br>> This email has been sent to scott.voll@wesd.org.<br>> You are receiving this notice because you subscribed to the Cisco<br>Product<br>> Alert Tool (PAT) and created the following profile(s):<br>> Cisco alerts<br>><br>> Subscribe/unsubscribe instructions :<br>> If you choose not to receive these notices, or if you would like to<br>make<br>> changes to your notification profile, please go to:<br>> http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en<br>><br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br><br><br>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip<br><br>-----------------------------------------<br>Disclaimer:<br><br>This e-mail communication and any attachments may contain<br>confidential and privileged information and is for use by the<br>designated addressee(s) named above only. 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