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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It’s the lease and have new car every 36 months or buy and drive
it 10 years with 250,000k till it falls apart (can you do that with software? Only
my mother-in-law still uses a PowerMac with OS 8.6)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I have some customers that drive until it falls apart, they buy
extra Rohm handsets on eBay from the stone ages of communication.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Monday, January 26, 2009 6:02 PM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> Scott Voll; Chris Ward; Cisco VoIPoE List<br>
<b>Subject:</b> Re: [cisco-voip] EoS / EoL Contact Center Express 5.0<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>So if they don't get you in the wallet with UCSS, they'll get
you with SaaS. :(<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Jason Aarons (US)" <jason.aarons@us.didata.com><br>
To: "Scott Voll" <Scott.Voll@wesd.org>, "Chris Ward"
<chrward@cisco.com>, "Cisco VoIPoE List"
<cisco-voip@puck.nether.net><br>
Sent: Monday, January 26, 2009 5:53:30 PM GMT -05:00 US/Canada Eastern<br>
Subject: Re: [cisco-voip] EoS / EoL Contact Center Express 5.0<br>
<br>
This is where software as a service (e.g. Microsoft Exchange Online,<br>
Salesforce.com, Oracle E-Business Suite) makes more sense. I've been<br>
with organizations that bougnt/installed Siebel where by the time you<br>
finished customizing 5.0 you had to move to Siebel 6.0, 7.0, etc.<br>
<br>
In the Internet age, where you compete with companies that innovate<br>
every 12-18 months you lose opportunity with 18/9mths.<br>
<br>
-----Original Message-----<br>
From: cisco-voip-bounces@puck.nether.net<br>
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott<br>
Sent: Monday, January 26, 2009 5:43 PM<br>
To: Chris Ward; Cisco VoIPoE List<br>
Subject: Re: [cisco-voip] EoS / EoL Contact Center Express 5.0<br>
<br>
More Frequent? I Truly believe Cisco is not listening to their users.<br>
I talked with PM's at Ciptug 2007 in Austin and everyone in a small<br>
behind the doors room wanted Cisco to slow down the roll outs to<br>
18months / 9months(major / Minor). Not 9monts / 3monts<br>
<br>
Scott<br>
<br>
-----Original Message-----<br>
From: Chris Ward [mailto:chrward@cisco.com]<br>
Sent: Monday, January 26, 2009 2:10 PM<br>
To: Voll, Scott; Cisco VoIPoE List<br>
Subject: Re: [cisco-voip] EoS / EoL Contact Center Express 5.0<br>
<br>
Hi Scott,<br>
<br>
Actually, CUCM 6.0 has already announced EoL. However, announcing EoL<br>
means<br>
that Cisco will still perform SW maintenance for another 18 months. So<br>
you<br>
are not in as big of a spot as you think you are.<br>
<br>
CUCM 6.0 will still have software maintenance until May 2, 2010 and CUCM<br>
6.1<br>
will go even farther since it hasn't announced EoL yet.<br>
<br>
You can keep up-to-date here:<br>
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_eol_notices_li<br>
st.h<br>
tml<br>
<br>
The net-net is that the EoL announcement is not the end of support. But<br>
yes,<br>
we are releasing many more versions, much more quickly now and as a<br>
result,<br>
EoL announcements will be more frequent also.<br>
<br>
Chris Ward<br>
<br>
> From: "Voll, Scott" <Scott.Voll@wesd.org><br>
> Date: Mon, 26 Jan 2009 13:49:55 -0800<br>
> To: Cisco VoIPoE List <cisco-voip@puck.nether.net><br>
> Subject: [cisco-voip] EoS / EoL Contact Center Express 5.0<br>
><br>
> <rant><br>
><br>
> What the ???????<br>
><br>
> UCCx 5.0 EoS Announcement????<br>
><br>
> I just upgraded during the summer. Are they going to EoS CM 6.x<br>
tomorrow?<br>
><br>
> How the hay do you try to stay current? I can't upgrade that often.<br>
Admin<br>
> will kill me. Are others moving to CM 7 or waiting for 8 if your<br>
currently on<br>
> 6.x?<br>
><br>
> </rant><br>
><br>
> Scott<br>
><br>
><br>
><br>
> -----Original Message-----<br>
> From: Cisco Product Alert Tool<br>
> [mailto:cco-pat-bouncehandler@external.cisco.com]<br>
> Sent: Monday, January 26, 2009 1:42 PM<br>
> To: Voll, Scott<br>
> Subject: End-of-Sale and End-of-Life Announcement for the Cisco<br>
Unified<br>
> Contact Center Express 5.0<br>
><br>
> Message Type : End-of-sales/ End-of-life announcement<br>
><br>
> Cisco Systems announces the end-of-sale and end-of-life dates for the<br>
Cisco<br>
> Unified Contact Center Express 5.0. The last day to order the affected<br>
product<br>
> is July 27, 2009. Customers with active service contracts will<br>
continue to<br>
> receive support from the Cisco Technical Assistance Center (TAC) as<br>
listed in<br>
> Table 1 in the EoL announcement.<br>
><br>
> For more details, refer to:<br>
><br>
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps184<br>
6/end_<br>
> of_life_notice_c51-513419.html<br>
><br>
> This email has been sent to scott.voll@wesd.org.<br>
> You are receiving this notice because you subscribed to the Cisco<br>
Product<br>
> Alert Tool (PAT) and created the following profile(s):<br>
> Cisco alerts<br>
><br>
> Subscribe/unsubscribe instructions :<br>
> If you choose not to receive these notices, or if you would like to<br>
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> changes to your notification profile, please go to:<br>
> http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en<br>
><br>
><br>
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> cisco-voip@puck.nether.net<br>
> https://puck.nether.net/mailman/listinfo/cisco-voip<br>
<br>
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