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<p>I’m setting up Unity 5.0(1) Phone View with CallManager 4.1(3)SR6. I
get the below error in phone view. I suspect it has something to do with MLA,
and this customer deleted CCMAdministrator when they setup MLA. I am using a
user who under MLA is in the SuperUserGroup but still failing. <br>
<br>
10:58:04 Attempting to connect to a CUCM/CCM Server and retrieve its device
list. <br>
10:58:04 <br>
10:58:04 Trying to connect to 10.68.68.10:80 <br>
10:58:04 Connect succeeded - Trying to retrieve devices from 10.68.68.10 <br>
10:58:04 Attempting to retrieve the list of phone devices <br>
10:58:04 from CUCM/CCM. This may take a moment... <br>
10:58:07 Successfully retrieved the list of <br>
10:58:07 3490 phone devices from CUCM/CCM.. <br>
10:58:07 Retrieving registration status and device info for <br>
10:58:07 device list items 1 to 200 of 3490. <br>
10:58:08 Error: Phone View - WinHttpReceiveResponse failed in OpenRequest <br>
10:58:08 Phone View - SelectCmDevice OpenRequest failed <br>
10:58:08 Error: Phone View - RetrieveDevices failed to call SelectCmDevice <br>
10:58:08 Failed to retrieve devices from 10.68.68.10 - will try next server (if
any) <o:p></o:p></p>
<p><o:p> </o:p></p>
<p>My test from Unity to <a
href="javascript:newWin('http://ccm-ip/ccmcip/authenticate.jsp')">http://ccm-ip/ccmcip/authenticate.jsp</a>
works great, I get Un-Authroized.<o:p></o:p></p>
<p><o:p> </o:p></p>
<p>I followed everything below but see other users in NetPro forum are getting
same error but no resolution. Common thread is MLA.<o:p></o:p></p>
<p>http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a0080883f88.shtml<o:p></o:p></p>
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