Thanks Scott,<br><br>There's no call routing rule associated with this. At the subscriber level, I have a blank greeting and then "After greeting, send caller to call handler -> <font size="2" face="ARIAL">Attempt transfer for <a onmouseover="JavaScript:UpdateStatusMsg(strjsWriteSendToNonLiveShowNewTargetOver); return true;" title="Click to go to individual call handler page" onmouseout="JavaScript:UpdateStatusMsg(strjsWriteSendToNonLiveShowNewTargetEmpty); return true;" href="javascript:GotoNewTarget();">MBCKND Special Announcement</a>". <br>
<br>That call handler provides a menu, pressing 1 takes them to another call handler that plays a greeting and waits for a digit. Digits from there take the caller to other handlers, such as 1 for the primetime lineup, which prompts for a digit from 1-5 corresponding with the day. Each day is a separate call handler. Only the call handler associated with #4, Thursday, goes to VM, all the others play the greeting properly.<br>
<br>Sean<br></font><br><div class="gmail_quote">On Fri, Jan 30, 2009 at 2:36 PM, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>Check your call routing rule and see if the others are set that way and that one is missing a rule.</div>
<div> </div>
<div>scott</div>
<div><br><br> </div>
<div class="gmail_quote"><div><div></div><div class="Wj3C7c">On Fri, Jan 30, 2009 at 11:24 AM, Sean Walberg <span dir="ltr"><<a href="mailto:sean@ertw.com" target="_blank">sean@ertw.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;"><div><div></div><div class="Wj3C7c">The voice mail coverage path of one of my office's front desk goes to a Unity call handler, playing a message like "press 1 for the programming lineup, 2 for the news desk, etc". Callers eventually get to a menu along the lines of "press 1 for Monday, 2 for tuesday", and so forth.<br>
<br>Each of these handlers is a greeting, which plays the message, then kicks the caller back to the menu.<br><br>This works great, except for the Thursday handler. When the caller selects the Thursday option, they get a message saying "the user at extension 103 is not available, please leave a message" (103 is the extension I have given the handler, as someone updates the greeting periodically through Unity Greeting Admin). Then, the distribution list that owns the handler gets a voicemail.<br>
<br>I've gone through all the settings and the handler looks just the same as the other handlers that happily play the greeting. Only the "Standard" greeting is enabled. There is a greeting (I can play it through my computer), and it is selected as active.<br>
<br>Any clues as to what I should be looking for?<br><br>Thanks,<br><br>Sean<br><font color="#888888"><br>-- <br>Sean Walberg <<a href="mailto:sean@ertw.com" target="_blank">sean@ertw.com</a>> <a href="http://ertw.com/" target="_blank">http://ertw.com/</a><br>
</font><br></div></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br></blockquote></div><br>
</blockquote></div><br><br clear="all"><br>-- <br>Sean Walberg <<a href="mailto:sean@ertw.com">sean@ertw.com</a>> <a href="http://ertw.com/">http://ertw.com/</a><br>