Levi,<br><br>Do calls from the GW ring IP Phones? Does that call then FWD to VM?<br><br>If the GW rings the phones, and the phones have 4 digit extensions, then the number of digits isn't the problem. We can assume the GW sends the correct number of digits if your calls from the PSTN to the phones are working.<br>
<br>What you're most likely seeing is a codec mismatch or a SIP problem.<br><br>Check your region and location configuration.<br><br>You can also try checking "MTP Required" on the SIP Trunk if it isn't checked already.<br>
<br>If it IS checked you can see if you have any MTPs available in your config, and that the MRGL assigned to the SIP Trunk, or the SIP Trunk Device Pool points to those MTPs.<br><br>To really get an idea of why the call fails you would need to take a look at a packet capture to Exchange to see the SIP messages, or read through the CallManager traces.<br>
<br><div class="gmail_quote">On Thu, Jan 29, 2009 at 11:15 AM, Levi Stevens <span dir="ltr"><<a href="mailto:cstevens@masters.edu">cstevens@masters.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">We are trying to get Exchange 2007 UM to stop dropping calls it
receives from the outside (It is working fine for internal extensions). I
suspect that the CUCM is sending too many digits to the Exchange 2007 UM
server. We have the dial plan for the Exchange 2007 UM server setup for four
digits (the length of our internal extensions). Thanks.</span></p><div class="Ih2E3d">
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p><b><span style="font-family: "Cambria","serif"; color: rgb(23, 54, 93);">Levi
Stevens</span></b></p>
<p><b><i><span style="font-family: "Cambria","serif"; color: rgb(23, 54, 93);">Network
Communications Analyst</span></i></b></p>
<p><span style="font-size: 11pt; font-family: "Cambria","serif"; color: rgb(54, 95, 145);">Computer Services</span></p>
<p><span style="font-size: 11pt; font-family: "Cambria","serif"; color: rgb(54, 95, 145);">The Master's College</span></p>
<p><span style="font-size: 11pt; font-family: "Cambria","serif"; color: rgb(54, 95, 145);">21726 Placerita Canyon Road</span></p>
<p><span style="font-size: 11pt; font-family: "Cambria","serif"; color: rgb(54, 95, 145);">Santa Clarita, California 91321</span></p>
<p><span style="font-size: 11pt; font-family: "Cambria","serif"; color: rgb(54, 95, 145);">p: 661.362.2876</span></p>
<p><span style="font-size: 11pt; font-family: "Cambria","serif"; color: rgb(54, 95, 145);">f: 661.362.2664</span></p>
<p><span style="font-size: 11pt; font-family: "Cambria","serif"; color: rgb(54, 95, 145);">e: <a href="mailto:cstevens@masters.edu" target="_blank">cstevens@masters.edu</a></span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
</div><div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> Jason Burns
[mailto:<a href="mailto:burns.jason@gmail.com" target="_blank">burns.jason@gmail.com</a>] <br>
<b>Sent:</b> Wednesday, January 28, 2009 7:49 PM<br>
<b>To:</b> Levi Stevens<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Help with a Number Transformation</span></p>
</div><div><div></div><div class="Wj3C7c">
<p> </p>
<p style="margin-bottom: 12pt;">Can you give a little more
information about what products you're trying to do this with?</p>
<div>
<p>On Wed, Jan 28, 2009 at 6:27 PM, Levi Stevens <<a href="mailto:cstevens@masters.edu" target="_blank">cstevens@masters.edu</a>> wrote:</p>
<div>
<div>
<p>I need to transform a call coming in for a DID number into the last four
digits for our voicemail system to only get those last four digits and not the
entire number.</p>
<p> </p>
<p><b><span style="font-family: "Cambria","serif"; color: rgb(23, 54, 93);">Levi Stevens</span></b></p>
<p><b><i><span style="font-family: "Cambria","serif"; color: rgb(23, 54, 93);">Network
Communications Analyst</span></i></b></p>
<p><span style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">Computer Services</span></p>
<p><span style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">The Master's
College</span></p>
<p><span style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">21726 Placerita
Canyon Road</span></p>
<p><span style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">Santa Clarita,
California 91321</span></p>
<p><span style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">p:
661.362.2876</span></p>
<p><span style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">f:
661.362.2664</span></p>
<p><span style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">e: <a href="mailto:cstevens@masters.edu" target="_blank">cstevens@masters.edu</a></span></p>
<p> </p>
<p> </p>
</div>
</div>
<p style="margin-bottom: 12pt;"><br>
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<p> </p>
</div></div></div>
</div>
</blockquote></div><br>