This worked for one of our people that has been having the same problem, thanks!<br><br><div class="gmail_quote">On Tue, Feb 3, 2009 at 2:38 PM, Weigand, John V. <span dir="ltr"><<a href="mailto:jvw@medicineforthedefense.com">jvw@medicineforthedefense.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<table style="border-style: solid; border-color: rgb(102, 102, 102) rgb(192, 192, 192) rgb(192, 192, 192) rgb(102, 102, 102); border-width: 1px 3px 3px 1px; width: 659px; border-collapse: collapse; height: 285px;" width="659" border="0" cellpadding="0" cellspacing="0" height="285">
<tbody>
<tr>
<td width="4%" height="90"></td>
<td width="59%" height="90">
<p align="left"><img alt="Litigation Management" width="279" align="left" border="0" height="54" hspace="0"></p></td>
<td width="36%" height="90">
<p align="right"><font color="navy" face="Verdana"><a href="http://www.medicineforthedefense.com/" target="_blank"><font size="2" color="olive" face="Arial">Serious Medicine for the Defense ®</font></a></font><font size="2" color="olive" face="Arial"> </font></p>
</td>
<td width="1%" height="90"></td></tr>
<tr>
<td colspan="3" width="100%" height="139">
<table width="99%" border="0">
<tbody>
<tr>
<td width="4%"></td>
<td colspan="2" valign="top" width="100%"><font color="navy" face="Verdana">
<p align="left"><font size="2" color="black">
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Went back and forth with TAC for over a month trying to figure
it out. Here's how to do it:</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">For each machine the reporting app is installed on, go to the
install folder (C:\Program Files\Cisco CRS Historical Reports), and find the "hrcConfig.ini"
file. </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Change the last line of the file from "UseSharedMemory=0" to "UseSharedMemory=1".
This will let you print to a networked printer.</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<br></div></font></p></font></td></tr>
<tr>
<td width="4%"></td>
<td valign="top" width="45%"><font size="2" face="Verdana"><font color="navy"><b>John V. Weigand</b><br></font><font size="1" color="black"><font color="navy">Help Desk Support/Executive Support<br></font><br>Litigation Management, Inc.<br>
300 Allen-Bradley Drive<br>Suite 200<br>Mayfield Heights, OH 44124<br><br></font></font></td>
<td valign="top" width="51%">
<p><font size="2" face="Verdana"><font color="navy"><font size="1"><font color="black"></font></font></font></font></p>
<p><font size="2" face="Verdana"><font color="navy"><font size="1"><font color="black"><br><br><font size="3"><br></font>Tel:</font> 440-484-2000</font><br></font><font size="1"><font color="black">Fax: 440-484-2009<br>Cell: <br>
email: <a href="mailto:jvw@medicineforthedefense.com" target="_blank">jvw@medicineforthedefense.com</a> <br></font></font></font></p></td></tr></tbody></table></td></tr></tbody></table><font size="2" face="Verdana"><font color="#808080"><font size="1"><br>
<br></font></font></font></div></blockquote></div><br clear="all"><br>-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<br>