<div>Thanks John!!! worked like a champ.</div>
<div> </div>
<div>Scott<br><br></div>
<div class="gmail_quote">On Tue, Feb 3, 2009 at 12:35 PM, Ed Leatherman <span dir="ltr"><<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">This worked for one of our people that has been having the same problem, thanks!
<div>
<div></div>
<div class="Wj3C7c"><br><br>
<div class="gmail_quote">On Tue, Feb 3, 2009 at 2:38 PM, Weigand, John V. <span dir="ltr"><<a href="mailto:jvw@medicineforthedefense.com" target="_blank">jvw@medicineforthedefense.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<div>
<table style="BORDER-RIGHT: 3px solid; BORDER-TOP: 1px solid; BORDER-LEFT: 1px solid; WIDTH: 659px; BORDER-BOTTOM: 3px solid; BORDER-COLLAPSE: collapse; HEIGHT: 285px" height="285" cellspacing="0" cellpadding="0" width="659" border="0">
<tbody>
<tr>
<td width="4%" height="90"></td>
<td width="59%" height="90">
<p align="left"><img height="54" alt="Litigation Management" hspace="0" width="279" align="left" border="0"></p></td>
<td width="36%" height="90">
<p align="right"><font face="Verdana" color="navy"><a href="http://www.medicineforthedefense.com/" target="_blank"><font face="Arial" color="olive" size="2">Serious Medicine for the Defense ®</font></a></font><font face="Arial" color="olive" size="2"> </font></p>
</td>
<td width="1%" height="90"></td></tr>
<tr>
<td width="100%" colspan="3" height="139">
<table width="99%" border="0">
<tbody>
<tr>
<td width="4%"></td>
<td valign="top" width="100%" colspan="2"><font face="Verdana" color="navy">
<p align="left"><font color="black" size="2">
<div>
<p><span style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125)">Went back and forth with TAC for over a month trying to figure it out. Here's how to do it:</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125)"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125)">For each machine the reporting app is installed on, go to the install folder (C:\Program Files\Cisco CRS Historical Reports), and find the "hrcConfig.ini" file. </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125)"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125)">Change the last line of the file from "UseSharedMemory=0" to "UseSharedMemory=1". This will let you print to a networked printer.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125)"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125)"> </span></p><br></div></font>
<p></p></p></font></td></tr>
<tr>
<td width="4%"></td>
<td valign="top" width="45%"><font face="Verdana" size="2"><font color="navy"><b>John V. Weigand</b><br></font><font color="black" size="1"><font color="navy">Help Desk Support/Executive Support<br></font><br>Litigation Management, Inc.<br>
300 Allen-Bradley Drive<br>Suite 200<br>Mayfield Heights, OH 44124<br><br></font></font></td>
<td valign="top" width="51%">
<p><font face="Verdana" size="2"><font color="navy"><font size="1"><font color="black"></font></font></font></font></p>
<p><font face="Verdana" size="2"><font color="navy"><font size="1"><font color="black"><br><br><font size="3"><br></font>Tel:</font> 440-484-2000</font><br></font><font size="1"><font color="black">Fax: 440-484-2009<br>Cell: <br>
email: <a href="mailto:jvw@medicineforthedefense.com" target="_blank">jvw@medicineforthedefense.com</a> <br></font></font></font></p></td></tr></tbody></table></td></tr></tbody></table><font face="Verdana" size="2"><font color="#808080"><font size="1"><br>
<br></font></font></font></div></blockquote></div><br clear="all"><br></div></div><font color="#888888">-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<br>
</font></blockquote></div><br>