<div>Hmm, CDR parsing? So you're saying he can't export cdr records and manipulate the data, but he can parse cdr records?</div>
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<div class="gmail_quote">On Thu, Feb 5, 2009 at 7:51 PM, Jason Burns <span dir="ltr"><<a href="mailto:burns.jason@gmail.com">burns.jason@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">AC Doesn't have any functionality like this. It would be manual log or CDR parsing.<br><br>You'd have to use something like IPCC or ARC Console to get additional features like this.
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<div class="gmail_quote">On Wed, Feb 4, 2009 at 8:41 AM, Bill Talley <span dir="ltr"><<a href="mailto:btalley@gmail.com" target="_blank">btalley@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">Easiest way in my opinion would be to export raw cdr data and search by the ac pilot point extension. There will be a little data manipulation involved, but should give you the information you're looking for.<br>
<br>~~~~~~~~~~~~~~~~~~~~~~<br>Sent from a mobile device with very tiny touchsceen input keys. Please excuse my typos.<br>
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<div><br>-----Original Message-----<br>From: Miller, Steve <MillerS@DicksteinShapiro.COM><br>Sent: Wednesday, February 04, 2009 6:49 AM<br>To: <a href="mailto:lemon@lemon.za.net" target="_blank">lemon@lemon.za.net</a>; <a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a> <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
Subject: Re: [cisco-voip] Measuring Attendant Console Calls<br><br>I am curious about this too. It is very tedious to run CDR searches on<br>the 10 different numbers we have associated with our main number in the<br>hunt group. Please let me know!<br>
<br><br>Steve Miller<br>Telecom Engineer<br>Dickstein Shapiro LLP<br>1825 Eye Street NW | Washington, DC 20006<br>Tel (202) 420-3370| Fax (202) 330-5607<br><a href="mailto:MillerS@dicksteinshapiro.com" target="_blank">MillerS@dicksteinshapiro.com</a><br>
<br><br>-----Original Message-----<br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Lemon<br>
Sent: Wednesday, February 04, 2009 7:40 AM<br>To: <a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a><br>Subject: [cisco-voip] Measuring Attendant Console Calls<br><br>Hi,<br><br>Any way of measuring how many calls come into Attendant Console and<br>
how many get answered/adandoned in a give time frame??<br><br>thnx<br>charl<br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
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