<html><body bgcolor="#FFFFFF"><div>Not sure if this applies, but I recall if you don't have complex traces turned on, translations will appear in the traces as the end pattern, not the original dialled number.<br><br>Lelio Fulgenzi, <span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373); ">Senior Analyst</span><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">Computing & Communications</span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">University of Guelph</span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">519-824-4120 x56354</span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);"><br></span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">...sent from my iPod - please pardon my fat fingers ;) </span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);"><br></span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">[XKJ2000]</span></div></div><div><br>On Feb 6, 2009, at 5:32 PM, Mike Lydick <<a href="mailto:mike.lydick@gmail.com">mike.lydick@gmail.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>Going down the Temporary Failure track you would want to do a 'show isdn status" and "show isdn service" to ensure that the t1 (if that circuit) has layer 2 and layer 3 in the correct status. I did not address because you indicated the 5555 can make it across. Can we take a peak out the full debug and the dial-peer config?<br>
<br clear="all">Best Regards,<br><br>Mike Lydick<br><br>
<br><br><div class="gmail_quote">On Fri, Feb 6, 2009 at 3:07 PM, Rossella Mariotti-Jones <span dir="ltr"><<a href="mailto:rossella@chemeketa.edu"><a href="mailto:rossella@chemeketa.edu">rossella@chemeketa.edu</a></a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I was using the 'detail' keyword in the show q931 command, now I do see the digits coming in. And I see:<br>
Cause i = 0x80A9 - Temporary failure<br>
I saw an older post here where they were saying this could mean just about anything, they were recommending to check the DSPs. My DSPs look fine (show voice dsp group all = 0 DSP resource allocation failure), but even if it was something with the DSP why would it happen always and only (so far) with that one phone number? Any ideas before I get a TAC in and they tell me to reboot the router?<br>
<div class="Ih2E3d">rossella mariotti-jones | chemeketa community college | network analyst | <a href="mailto:rossella@chemeketa.edu"><a href="mailto:rossella@chemeketa.edu">rossella@chemeketa.edu</a></a> | 503-589-7775<br>
<br>
________________________________<br>
<br>
</div>From: Mike Lydick [mailto:<a href="mailto:mike.lydick@gmail.com"><a href="mailto:mike.lydick@gmail.com">mike.lydick@gmail.com</a></a>]<br>
Sent: Fri 02/06/2009 12:05<br>
To: Rossella Mariotti-Jones<br>
Subject: Re: [cisco-voip] troubleshooting incoming calls, what traces?<br>
<div><div></div><div class="Wj3C7c"><br>
<br>
Post your config (dial-peers) and the dialed number to PUCK. The isdn debug does not appear to be complete. if you are getting a fast busy one common issue is no or incorrect dial-peer match.<br>
<br>
<br>
Best Regards,<br>
<br>
Mike Lydick<br>
<br>
<br>
<br>
<br>
On Fri, Feb 6, 2009 at 2:38 PM, Rossella Mariotti-Jones <<a href="mailto:rossella@chemeketa.edu"><a href="mailto:rossella@chemeketa.edu">rossella@chemeketa.edu</a></a>> wrote:<br>
<br>
<br>
I did try this before I posted but I don't see any digits, here's what I see:<br>
<br>
006851: *Feb 6 09:32:59.231 PST: ISDN Q921d: isdn_l2d_srq_process: QUEUE_EVENT<br>
006852: *Feb 6 09:32:59.231 PST: ISDN Q921d: isdn_l2d_srq_process: event_count 1<br>
006853: *Feb 6 09:32:59.239 PST: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:<br>
Interface=0xC0702460, Interface Type=6, Destination=, Mode=0x9,<br>
Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),<br>
Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,<br>
Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,<br>
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D0000000024389bb000000F58000027b)<br>
<br>
rossella mariotti-jones | chemeketa community college | network analyst | <a href="mailto:rossella@chemeketa.edu"><a href="mailto:rossella@chemeketa.edu">rossella@chemeketa.edu</a></a> | 503-589-7775<br>
<br>
________________________________<br>
<br>
From: Carlos Ortiz [mailto:<a href="mailto:COrtiz@sscincorporated.com"><a href="mailto:COrtiz@sscincorporated.com">COrtiz@sscincorporated.com</a></a>]<br>
Sent: Fri 02/06/2009 11:31<br>
To: Rossella Mariotti-Jones; <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
Subject: RE: [cisco-voip] troubleshooting incoming calls, what traces?<br>
<br>
<br>
<br>
<br>
Term mon<br>
<br>
<br>
<br>
Debug isdn q.931<br>
<br>
<br>
<br>
This will show you the digits coming in from the telco.<br>
<br>
<br>
<br>
Term no mon<br>
<br>
<br>
<br>
Undebug all<br>
<br>
<br>
<br>
To turn off the debugs....<br>
<br>
<br>
<br>
________________________________<br>
<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net"><a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a></a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net"><a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a></a>] On Behalf Of Rossella Mariotti-Jones<br>
Sent: Friday, February 06, 2009 2:22 PM<br>
To: <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
Subject: [cisco-voip] troubleshooting incoming calls, what traces?<br>
<br>
<br>
<br>
<br>
I'm trying to troubleshoot a problem with a call from the outside not completing to a specific extension. Ext. 5555 lives on our old PBX and it works if you call it on net (CUCM --> GW --> PBX) but if you dial the ten digits you get a busy tone (PSTN --> GW --> CUCM --> GW --> PBX). I can seem to be able to figure out which debug commands to use on the GW to get this info, I don't see the digits coming through, are there some traces I can get with rtmt? TIA.<br>
<br>
<br>
<br>
<br>
rossella mariotti-jones | network analyst | chemeketa community college | <a href="mailto:rossella@chemeketa.edu"><a href="mailto:rossella@chemeketa.edu">rossella@chemeketa.edu</a></a> | 503-589-7775<br>
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