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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>More details from end user on 7942 issue;<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>“404 message just pop’s up on the phone without user selecting
anything.”<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jason Aarons
(US)<br>
<b>Sent:</b> Wednesday, February 11, 2009 11:22 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] 7942 Phone reporting 404 errors<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
h<span style='color:#1F497D'>ave a customer with a new site across WAN using </span>7942<span
style='color:#1F497D'>/SCCP</span> series phones.<span style='color:#1F497D'>
This new site the users are reporting seeing 404 errors (he didn’t tell me what
the users are doing when they see this).</span> <span style='color:#1F497D'>Majority
of phones in cluster are older 7940/7960/7912/SCCP with no problems reported by
users. They are using CallManager 6.1.2</span><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I assume the p7942 hones are registered and can call in/out, but
are getting the 404 when using the Directories or other keys. The System
> CallManager is configured for IP addresses and not hostnames/dns, as well
as all Enterprise Parameters set to ip addresses. I’ll ask him for a
sniffer capture off back of phone but doubt he can get it -jason<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
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