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<p class=MsoNormal>Cisco.com’s search needs some help from someone like
Google, Yahoo or heck even Ask.com.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>On home page I input ‘Cisco Agent Desktop release
notes’ and the relevant matches relate to Cisco Security Agent and Cisco
Home Agent. Not a single match for UCCX’s Agent Desktop.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><a
href="http://tools.cisco.com/search/JSP/search-results.get?isFormSubmit=true&strqueryid=3&websessionid=zwF0qgmkB_O2u1DPL9lf2Ub&strCurrentSimilarSearchBreadCrumb=&strCurrentSelectedModifierValues=&strPrevQuery=contact+center+cisco+agent+desktop+release+notes&strQueryText=cisco+agent+desktop+release+notes&country=US&language=en&profile=enushomesppublished">http://tools.cisco.com/search/JSP/search-results.get?isFormSubmit=true&strqueryid=3&websessionid=zwF0qgmkB_O2u1DPL9lf2Ub&strCurrentSimilarSearchBreadCrumb=&strCurrentSelectedModifierValues=&strPrevQuery=contact+center+cisco+agent+desktop+release+notes&strQueryText=cisco+agent+desktop+release+notes&country=US&language=en&profile=enushomesppublished</a><o:p></o:p></p>
<p class=MsoNormal>Yet if I put same query in Google Toolbar the first match is
right on the money.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>How does Google know Cisco.com better than Cisco.com?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><a
href="http://www.google.com/search?q=cisco+agent+desktop+release+notes&rls=com.microsoft:*:IE-SearchBox&ie=UTF-8&oe=UTF-8&sourceid=ie7&rlz=1I7ADBF_en">http://www.google.com/search?q=cisco+agent+desktop+release+notes&rls=com.microsoft:*:IE-SearchBox&ie=UTF-8&oe=UTF-8&sourceid=ie7&rlz=1I7ADBF_en</a><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Sorry just felt the need to gripe -jason<o:p></o:p></p>
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