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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>That is an interesting note. I guess some hacker already knows
this and I’m late to the party. They don’t have any 3<sup>rd</sup>
party voip applications like Berbee, etc<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I wonder if any type of security scanner like Nmap or GFI could
cause this? <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This could be in an episode of “24” where the
firewall is hacked and Cisco phones start pop-ing up 404 messages and CTU
tracks the culprit to a chemical storage facility in Ohio…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://en.wikipedia.org/wiki/24_(TV_series)">http://en.wikipedia.org/wiki/24_(TV_series)</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Thursday, February 12, 2009 10:38 AM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> Jason Burns; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 7942 Phone reporting 404 errors<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>If it's some server in their network hitting the phones with
an xml request shipping it to your site won't do any good.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>-Ryan</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Feb 12, 2009, at 10:27 AM, Jason Aarons (US) wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><br>
<br>
<span class=apple-style-span><span style='font-size:9.0pt;font-family:"Lucida Sans","sans-serif";
color:black'><o:p></o:p></span></span></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>They never setup a idle url, everything was setup for IP
addresses in Enterprise Parameters.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We are shipping a 7942G to our site to run WireShark off back of
the phone.</span><span style='color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>From:</span></b><span class=apple-converted-space><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> </span></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>cisco-voip-bounces@puck.nether.net
[<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]<span
class=apple-converted-space> </span><b>On Behalf Of<span
class=apple-converted-space> </span></b>Jason Burns<br>
<b>Sent:</b><span class=apple-converted-space> </span>Thursday, February
12, 2009 10:05 AM<br>
<b>To:</b><span class=apple-converted-space> </span>Ryan Ratliff<br>
<b>Cc:</b><span class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
7942 Phone reporting 404 errors</span><span style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='color:black'>How about the idle url?<o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'>On Wed, Feb 11, 2009 at 3:08 PM,
Ryan Ratliff <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>>
wrote:<o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'>It's related in the fact that the
phone is trying to access some webpage that isn't available.<o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'>The trick in his case is to find
out why and what web page the phone is trying to hit.<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:#888888'> </span><span
style='color:black'><o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";
color:#888888'>-Ryan</span><span style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span style='color:black'>On Feb 11, 2009, at 3:00 PM,
Samuel Womack wrote:<o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'>Probably not Related to your
Issue...but earlier today I saw an Issue with a 7940 getting a 404 when trying
to Access Directories Button...etc etc.<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'>Previously phone was registered on
4.1.3 system...System Upgraded to 6.1.2....His TFTP Server Was Hard Coded
to a Server that had previously (pub) DeActivated that Service...URL
Strings are Different between 4.1.3 and the Newer Version...Factory Reset Phone
(restricted settings on phone) and Now Directory Works fine....<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'>Again this doesn't even Remotely
sound related to ur Scenario other that the 404 Error...<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
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<div>
<div>
<p class=MsoNormal><span style='color:black'>On Feb 11, 2009, at 1:38 PM, Jason
Aarons (US) wrote:<o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='color:black'><br>
<br>
<br>
<o:p></o:p></span></p>
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<div>
<div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Working on the sniffer trace off back of phone.</span><span
style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The 7942s don't have any services subscribed -jason</span><span
style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial'>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'> Ryan Ratliff [<a href="mailto:rratliff@cisco.com"
target="_blank">mailto:rratliff@cisco.com</a>] <br>
<b>Sent:</b> Wednesday, February 11, 2009 12:18 PM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 7942 Phone reporting 404 errors</span><span
style='color:black'><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
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<div>
<div>
<p class=MsoNormal><span style='color:black'>Get a packet capture. Either
they are subscribed to some web service or something is telling the phone to
retrieve a web page that is causing the 404.<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
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<div>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan</span><span style='color:black'><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
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<div>
<div>
<div>
<div>
<p class=MsoNormal><span style='color:black'>On Feb 11, 2009, at 11:34 AM,
Jason Aarons (US) wrote:<o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
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<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>More details from end user on 7942 issue;</span><span
style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>"404 message just pop's up on the phone without user selecting
anything."</span><span style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p>
</div>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial'>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'> <a href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a> [<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Jason Aarons (US)<br>
<b>Sent:</b> Wednesday, February 11, 2009 11:22 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] 7942 Phone reporting 404 errors</span><span
style='color:black'><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
</div>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>I h</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>ave a customer with a new site across WAN using </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>7942</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>/SCCP</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> series
phones.</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'> This new site the users are reporting seeing 404 errors
(he didn't tell me what the users are doing when they see this).</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Majority
of phones in cluster are older 7940/7960/7912/SCCP with no problems reported by
users. They are using CallManager 6.1.2</span><span style='color:black'><o:p></o:p></span></p>
</div>
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<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p>
</div>
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<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I assume the p7942 hones are registered and can call in/out, but
are getting the 404 when using the Directories or other keys. The System
> CallManager is configured for IP addresses and not hostnames/dns, as well
as all Enterprise Parameters set to ip addresses. I'll ask him for a
sniffer capture off back of phone but doubt he can get it -jason</span><span
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