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<p class=MsoNormal>Hello,<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Client has Unity Connection 7.0 that is LDAP integrated with
AD. When we try to import LDAP users using the procedure from the admin guide
below ; in step 5b the option to select <i>Users from LDAP Directory</i> is
greyed out. &nbsp;Am I missing something. If this procedure is not correct how
do I bulk import users from LDAP? <o:p></o:p></p>

<p class=SP16188579><span style='color:black'><o:p>&nbsp;</o:p></span></p>

<p class=SP16188593><span class=SC16213003><span style='font-size:9.5pt'>To
Create Cisco Unity Connection Users by Using the Bulk Administration Tool</span></span><span
style='font-size:9.5pt;color:black'><o:p></o:p></span></p>

<p class=SP16188689><span class=SC16213048><span style='font-size:9.0pt'>Step 1</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Log on to Cisco Unity
Connection Administration as a user that has the System Administrator role.</span></span><span
style='font-size:10.0pt;font-family:"OADFA I+ Times","serif";color:black'><o:p></o:p></span></p>

<p class=SP16188691><span class=SC16213048><span style='font-size:9.0pt'>Step 2</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Expand </span></span><span
class=SC16213002><b><span style='font-size:10.0pt;font-family:"OADFP I+ Times","serif"'>Tools
</span></b></span><span class=SC16213002><span style='font-size:10.0pt'>and
click </span></span><span class=SC16213002><b><span style='font-size:10.0pt;
font-family:"OADFP I+ Times","serif"'>Bulk Administration Tool</span></b></span><span
class=SC16213002><span style='font-size:10.0pt'>.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=SP16188691><span class=SC16213048><span style='font-size:9.0pt'>Step 3</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Export the data that is
currently in the hidden Cisco Unified CM database on the Connection server:</span></span><span
style='font-size:10.0pt;font-family:"OADFA I+ Times","serif";color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>a.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Under Select Operation, click </span></span><span
class=SC16213002><b><span style='font-size:10.0pt;font-family:"OADFP I+ Times","serif"'>Export</span></b></span><span
class=SC16213002><span style='font-size:10.0pt'>.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>b.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Under Select Object Type, click
</span></span><span class=SC16213002><b><span style='font-size:10.0pt;
font-family:"OADFP I+ Times","serif"'>Users from LDAP Directory</span></b></span><span
class=SC16213002><span style='font-size:10.0pt'>.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>c.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>In the </span></span><span
class=SC16213002><b><span style='font-size:10.0pt;font-family:"OADFP I+ Times","serif"'>CSV
File </span></b></span><span class=SC16213002><span style='font-size:10.0pt'>field,
enter the full path to the file in which you want to save exported data.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>d.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Click </span></span><span
class=SC16213002><b><span style='font-size:10.0pt;font-family:"OADFP I+ Times","serif"'>Submit</span></b></span><span
class=SC16213002><span style='font-size:10.0pt'>.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=SP16188691><span class=SC16213048><span style='font-size:9.0pt'>Step 4</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Open the CSV file in a
spreadsheet application or in a text editor, and update the data as applicable.
For more information, see the &#8220;Using the Cisco Unity Connection Bulk
Administration Tool&#8221; section on page A-1.</span></span><span
style='font-size:10.0pt;font-family:"OADFA I+ Times","serif";color:black'><o:p></o:p></span></p>

<p class=SP16188691><span class=SC16213048><span style='font-size:9.0pt'>Step 5</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Import the data in the updated
CSV file:</span></span><span style='font-size:10.0pt;font-family:"OADFA I+ Times","serif";
color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>a.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Log on to Cisco Unity
Connection Administration as a user that has the System Administrator role.</span></span><span
style='font-size:10.0pt;font-family:"OADFA I+ Times","serif";color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>b.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Expand </span></span><span
class=SC16213002><b><span style='font-size:10.0pt;font-family:"OADFP I+ Times","serif"'>Tools
</span></b></span><span class=SC16213002><span style='font-size:10.0pt'>and
click </span></span><span class=SC16213002><b><span style='font-size:10.0pt;
font-family:"OADFP I+ Times","serif"'>Bulk Administration Tool</span></b></span><span
class=SC16213002><span style='font-size:10.0pt'>.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>a.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Under Select Operation, click </span></span><span
class=SC16213002><b><span style='font-size:10.0pt;font-family:"OADFP I+ Times","serif"'>Create</span></b></span><span
class=SC16213002><span style='font-size:10.0pt'>.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>b.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Under Select Object Type, click
</span></span><span class=SC16213002><b><span style='font-size:10.0pt;
font-family:"OADFP I+ Times","serif"'>Users from LDAP Directory</span></b></span><span
class=SC16213002><span style='font-size:10.0pt'>.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>c.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>In the </span></span><span
class=SC16213002><b><span style='font-size:10.0pt;font-family:"OADFP I+ Times","serif"'>CSV
File </span></b></span><span class=SC16213002><span style='font-size:10.0pt'>field,
enter the full path to the file from which you want to import data.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>d.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>In the Failed Objects Filename
field, enter the full path of the file to which you want Connection to write
error messages about users who could not be created.</span></span><span
style='font-size:10.0pt;font-family:"OADFA I+ Times","serif";color:black'><o:p></o:p></span></p>

<p class=SP16188596><span class=SC16213048><span style='font-size:9.0pt'>e.</span></span><span
class=SC16213002><span style='font-size:10.0pt'>Click </span></span><span
class=SC16213002><b><span style='font-size:10.0pt;font-family:"OADFP I+ Times","serif"'>Submit</span></b></span><span
class=SC16213002><span style='font-size:10.0pt'>.</span></span><span
style='font-size:9.0pt;color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span class=SC16213048><span style='font-size:9.0pt;
font-family:"Calibri","sans-serif"'>Step 6</span></span><span class=SC16213002><span
style='font-size:10.0pt'>When the import is complete, review the file that you
specified in the Failed Objects Filename field to verify that all users were
created successfully.<o:p></o:p></span></span></p>

<p class=MsoNormal><span class=SC16213002><span style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></span></p>

<p class=MsoNormal><span class=SC16213002><span style='font-size:10.0pt'>Thanks,<o:p></o:p></span></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Joe<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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