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<TITLE>RE: [cisco-voip] VG224 and Call boxes</TITLE>
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<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">It might be</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Consolas"> a voltage issue. We were seeing low voltage issues on some lines we supply to Positron 911 equipment until we</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Consolas">put the following command on each of the lines:</FONT></SPAN><SPAN LANG="en-us"><B> <FONT FACE="Consolas">alt-battery-feed feed2</FONT></B></SPAN><SPAN LANG="en-us"><FONT FACE="Consolas">. If memory serves me correctly - this increases the</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Consolas">idle line voltage. Not sure if it would help you or not - but thought I'd throw it out</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Consolas"> there</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Consolas"> as something you might want to take a look at.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">-----Original Message-----<BR>
From: cisco-voip-bounces@puck.nether.net [<A HREF="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Fuermann, Jason<BR>
Sent: Tuesday, February 17, 2009 11:23 AM<BR>
To: 'c3voip'; 'Peter Slow'<BR>
Cc: cisco-voip@puck.nether.net<BR>
Subject: Re: [cisco-voip] VG224 and Call boxes</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">I wish it were that simple. We've tried these in our telco room with a PSTN line and they work fine, but as soon as we switch back to the VG we get the disconnect problem again</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">-----Original Message-----</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">From: cisco-voip-bounces@puck.nether.net [<A HREF="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] On Behalf Of c3voip</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Sent: Tuesday, February 17, 2009 8:49 AM</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">To: Fuermann, Jason; 'Peter Slow'</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Cc: cisco-voip@puck.nether.net</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Subject: Re: [cisco-voip] VG224 and Call boxes</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">We've had similar problems and it ended up being the contacts on the button</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">of the call boxes. Some contact cleaner and contact grease fixed the</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">problem. The problem tends to arise when seasons change or humidity levels</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">change.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">-C</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">-----Original Message-----</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">From: cisco-voip-bounces@puck.nether.net</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">[<A HREF="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Fuermann, Jason</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Sent: Tuesday, February 17, 2009 9:39 AM</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">To: 'Peter Slow'</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Cc: cisco-voip@puck.nether.net</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Subject: Re: [cisco-voip] VG224 and Call boxes</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Call boxes, essentially speakerphones that autodial a number when you push a</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">button. Also, yes if we use a butt set or connect a regular phone to the</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">line, it works fine.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">-----Original Message-----</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">From: Peter Slow [<A HREF="mailto:peter.slow@gmail.com">mailto:peter.slow@gmail.com</A>] </FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Sent: Monday, February 16, 2009 11:44 PM</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">To: Fuermann, Jason</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Cc: cisco-voip@puck.nether.net</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Subject: Re: [cisco-voip] VG224 and Call boxes</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Jason,</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas"> What are these "boxes?" If you replace them with a cheap analog</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">phone, can you reproduce the problem with that?</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">-Peter</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">On Mon, Feb 16, 2009 at 3:44 PM, Fuermann, Jason <JBF005@shsu.edu> wrote:</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">> We have a bunch of call boxes that have suddenly started to hang up when</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">the call is answered at our PD. These had been previously working fine, and</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">the vendor even says that the VG224 is compatible with them. The only change</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">I know about that occurred was we rebooted all the nodes in our cluster and</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">the vg224 gateways as well. The CDR's show a disconnect code of "unknown" so</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">I'm thinking that maybe this is a supervisory disconnect from the gateway.</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Consolas">Does anybody have any ideas on what may be going on?</FONT></SPAN></P>
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