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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I wouldn’t call it supportability, more of a neck to choke when
you do have an urgent problem.  <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Sending off a email and wait n pray or putting up a “bounty” to
fix a bug isn’t in our culture yet.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Matt Slaga (US)<br>
<b>Sent:</b> Wednesday, February 18, 2009 4:02 PM<br>
<b>To:</b> Lelio Fulgenzi; Tim Reimers<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Microsoft Voicemail vs Unity Voicemail<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Asterisk’s biggest issue with corporate America is
supportability.&nbsp; I agree that some SMBs (focus on ‘S’) are moving that
route because of ‘packaged’ solutions, but I have yet to see a medium to large
company give it more than a cursory glance.&nbsp; Once they see the support
model (or lack thereof), they continue looking.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Wednesday, February 18, 2009 3:27 PM<br>
<b>To:</b> Tim Reimers<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Microsoft Voicemail vs Unity Voicemail<o:p></o:p></span></p>

</div>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<div>

<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'>Asterisk is another one they
will have to worry about. More in the small business sector in the short/med
term, but once they get scaling and high availability sorted out, it will be a
challenger. And yes, as someone mentioned, it needs to be more user friendly. I
think what you will find is that people will &quot;sell&quot; the front end and
asterisk will continue to be free on the back end.<br>
<br>
There are already asterisk appliances available. This will also make it a ripe
product.<br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
&quot;Bad grammar makes me [sic]&quot; - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: &quot;Tim Reimers&quot; &lt;treimers@ashevillenc.gov&gt;<br>
To: &quot;Scott Voll&quot; &lt;svoll.voip@gmail.com&gt;<br>
Cc: cisco-voip@puck.nether.net<br>
Sent: Wednesday, February 18, 2009 2:06:32 PM GMT -05:00 US/Canada Eastern<br>
Subject: Re: [cisco-voip] Microsoft Voicemail vs Unity Voicemail<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>well, on the note of moving away from Unity</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>I'll ask the question:</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Has anyone on the list considered or experimented with integrating
Asterisk's IVR/voicemail/call handlers into UCM at any level?</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>I did a SIP trunk between an Asterisk server and a CCM 4.X server
once and it worked quite handily to support a few wireless SIP phones.</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>I've never tried out the IVR capacities of Asterisk and just
wondered if anyone found it to be usable?</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>I'd be interested to hear where people place Asterisk on the
playing field now.</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Tim Reimers</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Systems Analyst II</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Information Technology Services</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>City of Asheville</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>70 Court Plaza</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Asheville, NC 28801</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>phone - 828-259-5512</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><a href="mailto:timreimers@ashevillenc.gov" target="_blank">treimers@ashevillenc.gov</a></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p>&nbsp;</o:p></span></p>

<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>

<hr size=2 width="100%" align=center>

</span></div>

<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Scott Voll<br>
<b>Sent:</b> Wednesday, February 18, 2009 1:40 PM<br>
<b>To:</b> Tkachuk,Birni<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Microsoft Voicemail vs Unity Voicemail</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>It is definately something I've been kicking around for some
time.&nbsp; I just haven't yet pulled the trigger.<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>I have Exchange 2k7 UM installed at one of my School Districts and
they love it (but they also have never had unity).&nbsp; The have a great voice
portal which they love.&nbsp; they have true UM.&nbsp; Negitves are lack of
Call handlers and the such.<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>I have a SLA with MS for pretty much all Enterprise&nbsp;OS / Apps
and it would not cost use much at all.&nbsp; I've been totally frustrated with
Cisco on their pricing structure for smartnet / subscriptions.&nbsp; I'm paying
more for my Unity server in contract then my CM cluster.<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>budgets get any tighter and it may just push me over the
top.&nbsp; We already use OCS for IM / Presence, and I'm working on integrating
CM into it.&nbsp; I think I could see us going to Excheange 2k7 pretty
easy.&nbsp; I don't see coming off CM for Call Processing or UCCx for contact
center, but Unity is pretty easy to flip a coin.&nbsp; and it would get it off
my plate and on to my Exchange / AD guys plate =)<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'>Scott<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>2009/2/18 Tkachuk,Birni &lt;<a href="mailto:birnit@nait.ca"
target="_blank">birnit@nait.ca</a>&gt;<o:p></o:p></span></p>

<div>

<div>

<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Has
anyone thrown in the towel with Unity and opted out for the Microsoft Voicemail
product.&nbsp; &nbsp;&nbsp;We're aware of the work around with MWI.&nbsp; What
about interfacing with a Blackberry Enterprise Server?&nbsp; <o:p></o:p></span></p>

<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p>

<p><span style='font-size:14.0pt;font-family:"Lucida Calligraphy";color:#0F243E'>Birni
Tkachuk</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>

<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#0F243E'>Voice
Services Specialist </span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>

<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#0F243E'>Information
Services</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>

<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#0F243E'>NAIT</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#0F243E'>11762
- 106 Street NW</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>

<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#0F243E'>Edmonton,
Alberta&nbsp; T5G 2R1</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>

<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#0F243E'>P
780.471.7532&nbsp; F 780.491.3083&nbsp; E <a href="mailto:birnit@nait.ca"
target="_blank">birnit@nait.ca</a></span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p><b><span style='font-family:Papyrus;color:#0F243E'><a
href="http://www.nait.ca/" target="_blank">www.nait.ca</a></span></b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p>

<p><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#0F243E'>NAIT - An Institute of Technology Committed to Student Success</span></i><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>..................................................................................................</span></i><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>

<p><span style='color:forestgreen'>Please consider the environment before
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<p><i><span style='color:#0F243E'>PRIVILEGE AND CONFIDENTIALITY NOTICE <br>
This email and any attachments are being transmitted in confidence for the use
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<p><i><span style='color:#0F243E'>Ce courriel et toutes les pièces jointes sont
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_______________________________________________ cisco-voip mailing list
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