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<div class=Section1>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I believe you need to use QSIG over MGCP.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>James Jung<br>
<b>Sent:</b> Wednesday, February 18, 2009 9:32 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Avaya - CCM v5 Integration<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi,
Gurus<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
have a customer who use Avaya G3si V7 and CCM v5.1.3.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Voice
GW is connected to Avaya PBX through PRI-5net. CCM is using MGCP. <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>((
CCM &#8211; Voice GW &#8211; Avaya &#8211; PSTN ))<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The
problem is when Avaya phone calls to Cisco IP phones, the calling name is not
displayed on the IP phones.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Before
this, we used H.323 and at that time, the calling name was displayed on the
Cisco IP phones, but after changing to MGCP, nothing is displayed.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I&#8217;d
really appreciate if anyone can help me on this.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Below
is the Q931 debug messages that shows calls from avaya phone to cisco IP phone.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:42:04: ISDN Se0/0/1:15 Q931: RX &lt;- SETUP pd = 8&nbsp; callref = 0x2E05
<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Sending Complete <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Bearer Capability i = 0x9090A3 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Standard = CCITT <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Transfer Capability = 3.1kHz Audio <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Transfer Mode = Circuit <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Transfer Rate = 64 kbit/s <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Channel ID i = 0xA18385 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Preferred, Channel 5 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Progress Ind i = 0x8183 - Origination address is non-ISDN&nbsp; <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Called Party Number i = 0x80, '3940' <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Plan:Unknown, Type:Unknown <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Locking Shift to Codeset 6 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span><span lang=DE style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Codeset
6 IE 0x28&nbsp; i = 'Russel McAuliff'<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:42:04: ISDN Se0/0/1:15 Q931: TX -&gt; CALL_PROC pd = 8&nbsp; callref =
0xAE05 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Channel ID i = 0xA98385 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Exclusive, Channel 5<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:42:04: ISDN Se0/0/1:15 Q931: TX -&gt; ALERTING pd = 8&nbsp; callref =
0xAE05 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Progress Ind i = 0x8088 - In-band info or appropriate now available <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:42:07: ISDN Se0/0/1:15 Q931: TX -&gt; CONNECT pd = 8&nbsp; callref =
0xAE05 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Display i = 'Lois Mckay'<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:42:07: ISDN Se0/0/1:15 Q931: RX &lt;- CONNECT_ACK pd = 8&nbsp; callref =
0x2E05<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:42:19: ISDN Se0/0/1:15 Q931: RX &lt;- DISCONNECT pd = 8&nbsp; callref =
0x2E05 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:44:37: ISDN Se0/0/1:15 Q931: RX &lt;- SETUP pd = 8&nbsp; callref = 0x2E92
<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Sending Complete <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Bearer Capability i = 0x9090A3 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Standard = CCITT <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Transfer Capability = 3.1kHz Audio <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Transfer Mode = Circuit <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Transfer Rate = 64 kbit/s <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Channel ID i = 0xA18388 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Preferred, Channel 8 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;Progress Ind i = 0x8183 - Origination address is
non-ISDN&nbsp; <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Calling Party Number i = 0xA1, '3095' <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Plan:ISDN, Type:National <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Called Party Number i = 0x80, '3940' <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Plan:Unknown, Type:Unknown <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Locking Shift to Codeset 6 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span><span lang=DE style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Codeset
6 IE 0x28&nbsp; i = 'David Franklin'<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:44:37: ISDN Se0/0/1:15 Q931: TX -&gt; CALL_PROC pd = 8&nbsp; callref =
0xAE92 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Channel ID i = 0xA98388 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Exclusive, Channel 8<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:44:37: ISDN Se0/0/1:15 Q931: TX -&gt; ALERTING pd = 8&nbsp; callref =
0xAE92 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Progress Ind i = 0x8088 - In-band info or appropriate now available <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:44:38: ISDN Se0/0/1:15 Q931: RX &lt;- CONNECT pd = 8&nbsp; callref =
0x81C1 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Progress Ind i = 0x8282 - Destination address is non-ISDN&nbsp; <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Date/Time i = 0x09020A0E2C <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Date (yr-mm-dd)&nbsp;&nbsp; = 09-02-10 <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Time (hr:mnt:sec) = 14:44:164<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:44:38: ISDN Se0/0/1:15 Q931: TX -&gt; CONNECT_ACK pd = 8&nbsp; callref =
0x01C1<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:44:57: ISDN Se0/0/1:15 Q931: TX -&gt; CONNECT pd = 8&nbsp; callref =
0xAE92<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Feb
10 14:44:57: ISDN Se0/0/1:15 Q931: RX &lt;- CONNECT_ACK pd = 8&nbsp; callref =
0x2E92<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks
and regards,<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'>James.<o:p></o:p></span></p>

<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-AU><o:p>&nbsp;</o:p></span></p>

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