<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><!--StartFragment--><font color="#1F497D"><font size="4"><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size:11pt"><div>Wondering how to go about Creating Codes an Agent would "input" when having Handled a Call and "Wrapping it Up."</div><div><br></div>Need to input the Codes. But they need to put in what the call was about. <br>
Like 100 is product call,<br>
200 is informational<br>
300 is upset customer.</span></font></font></font>
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