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<BODY lang=EN-US vLink=purple link=blue>
<DIV dir=ltr align=left><SPAN class=062122621-18022009><FONT face=Arial
color=#0000ff size=2>yeah, I noticed when I was on the *-users list that it was
lots and lots of foreigners, presumably low-funding operations that couldn't or
wouldn't fund for an enterprise VOIP solution </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=062122621-18022009><FONT face=Arial
color=#0000ff size=2>(or even a real SMB one, as Jason points
out)</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Tim Reimers</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Systems Analyst II</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Information Technology
Services</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>City of Asheville</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>70 Court Plaza</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Asheville, NC 28801</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>phone - 828-259-5512</FONT></DIV>
<DIV align=left><FONT face=Arial size=2><A
href="mailto:timreimers@ashevillenc.gov">treimers@ashevillenc.gov</A></FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Jason Aarons (US)
[mailto:jason.aarons@us.didata.com] <BR><B>Sent:</B> Wednesday, February 18,
2009 4:06 PM<BR><B>To:</B> Matt Slaga (US); Lelio Fulgenzi; Tim
Reimers<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> RE:
[cisco-voip] Microsoft Voicemail vs Unity Voicemail<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">I
wouldn’t call it supportability, more of a neck to choke when you do have an
urgent problem. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Sending
off a email and wait n pray or putting up a “bounty” to fix a bug isn’t in our
culture yet.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Matt Slaga (US)<BR><B>Sent:</B> Wednesday, February 18, 2009
4:02 PM<BR><B>To:</B> Lelio Fulgenzi; Tim Reimers<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] Microsoft
Voicemail vs Unity Voicemail<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Asterisk’s
biggest issue with corporate America is supportability. I agree that some
SMBs (focus on ‘S’) are moving that route because of ‘packaged’ solutions, but I
have yet to see a medium to large company give it more than a cursory
glance. Once they see the support model (or lack thereof), they continue
looking.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Lelio Fulgenzi<BR><B>Sent:</B> Wednesday, February 18, 2009
3:27 PM<BR><B>To:</B> Tim Reimers<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] Microsoft
Voicemail vs Unity Voicemail<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">Asterisk
is another one they will have to worry about. More in the small business sector
in the short/med term, but once they get scaling and high availability sorted
out, it will be a challenger. And yes, as someone mentioned, it needs to be more
user friendly. I think what you will find is that people will "sell" the front
end and asterisk will continue to be free on the back end.<BR><BR>There are
already asterisk appliances available. This will also make it a ripe
product.<BR><BR><BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) *
University of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519)
767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>"Bad
grammar makes me [sic]" - Tshirt<BR><BR><BR>----- Original Message
-----<BR>From: "Tim Reimers" <treimers@ashevillenc.gov><BR>To: "Scott
Voll" <svoll.voip@gmail.com><BR>Cc: cisco-voip@puck.nether.net<BR>Sent:
Wednesday, February 18, 2009 2:06:32 PM GMT -05:00 US/Canada Eastern<BR>Subject:
Re: [cisco-voip] Microsoft Voicemail vs Unity Voicemail<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">well, on
the note of moving away from Unity</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">I'll ask
the question:</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Has
anyone on the list considered or experimented with integrating Asterisk's
IVR/voicemail/call handlers into UCM at any level?</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">I did a
SIP trunk between an Asterisk server and a CCM 4.X server once and it worked
quite handily to support a few wireless SIP phones.</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">I've
never tried out the IVR capacities of Asterisk and just wondered if anyone found
it to be usable?</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">I'd be
interested to hear where people place Asterisk on the playing field
now.</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">Tim
Reimers</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">Systems
Analyst II</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">Information
Technology Services</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">City of
Asheville</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">70
Court Plaza</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">Asheville,
NC 28801</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'">phone -
828-259-5512</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'"><A
href="mailto:timreimers@ashevillenc.gov"
target=_blank>treimers@ashevillenc.gov</A></SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
<HR align=center width="100%" SIZE=2>
</SPAN></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Scott Voll<BR><B>Sent:</B> Wednesday, February 18, 2009 1:40
PM<BR><B>To:</B> Tkachuk,Birni<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] Microsoft
Voicemail vs Unity Voicemail</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><o:p></o:p></SPAN></P>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">It is
definately something I've been kicking around for some time. I just
haven't yet pulled the trigger.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">I
have Exchange 2k7 UM installed at one of my School Districts and they love it
(but they also have never had unity). The have a great voice portal which
they love. they have true UM. Negitves are lack of Call handlers and
the such.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">I
have a SLA with MS for pretty much all Enterprise OS / Apps and it would
not cost use much at all. I've been totally frustrated with Cisco on their
pricing structure for smartnet / subscriptions. I'm paying more for my
Unity server in contract then my CM cluster.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">budgets
get any tighter and it may just push me over the top. We already use OCS
for IM / Presence, and I'm working on integrating CM into it. I think I
could see us going to Excheange 2k7 pretty easy. I don't see coming off CM
for Call Processing or UCCx for contact center, but Unity is pretty easy to flip
a coin. and it would get it off my plate and on to my Exchange / AD guys
plate =)<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">Scott<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">2009/2/18
Tkachuk,Birni <<A href="mailto:birnit@nait.ca"
target=_blank>birnit@nait.ca</A>><o:p></o:p></SPAN></P>
<DIV>
<DIV>
<P><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">Has
anyone thrown in the towel with Unity and opted out for the Microsoft Voicemail
product. We're aware of the work around with MWI. What
about interfacing with a Blackberry Enterprise Server?
<o:p></o:p></SPAN></P>
<P><SPAN
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