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<title>RE: [cisco-voip] VG224 and Call boxes</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This seems to have mostly eliminated the problem. We’re
thinking there was a splice repaired that may be putting out more impedance now
which would have put the voltage just below the operable mark for these boxes.
I took a sidekick out to the location today and measured the voltage at the box
and it’s the same that we see in our CO. Additionally, we have tested on
the CO side (the vg ) and the code that we’re running (12.4(20)T) is only
putting out 22 volts normally, after a code upgrade (12.4(22)T) we have 39.5
volts. With the new code and the undocumented batt feed 2 command we get 41.5
volts. Just thought I would put that info out there for anyone in the future.<o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Biffle, Gerrad<br>
<b>Sent:</b> Tuesday, February 17, 2009 12:14 PM<br>
<b>To:</b> Fuermann, Jason; c3voip; Peter Slow<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] VG224 and Call boxes<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p><span style='font-family:Consolas'>It might be a voltage issue. We
were seeing low voltage issues on some lines we supply to Positron 911
equipment until we</span> <span style='font-family:Consolas'>put the following
command on each of the lines:</span><b> </b><b><span style='font-family:Consolas'>alt-battery-feed
feed2</span></b><span style='font-family:Consolas'>. If memory serves me
correctly - this increases the</span> <span style='font-family:Consolas'>idle
line voltage. Not sure if it would help you or not - but thought I'd
throw it out there as something you might want to take a look at.</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>-----Original Message-----<br>
From: cisco-voip-bounces@puck.nether.net [<a
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Fuermann, Jason<br>
Sent: Tuesday, February 17, 2009 11:23 AM<br>
To: 'c3voip'; 'Peter Slow'<br>
Cc: cisco-voip@puck.nether.net<br>
Subject: Re: [cisco-voip] VG224 and Call boxes</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>I wish it were that simple. We've tried
these in our telco room with a PSTN line and they work fine, but as soon as we
switch back to the VG we get the disconnect problem again</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>-----Original Message-----</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>From: cisco-voip-bounces@puck.nether.net
[<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of c3voip</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Sent: Tuesday, February 17, 2009 8:49 AM</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>To: Fuermann, Jason; 'Peter Slow'</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Cc: cisco-voip@puck.nether.net</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Subject: Re: [cisco-voip] VG224 and Call
boxes</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>We've had similar problems and it ended
up being the contacts on the button</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>of the call boxes. Some contact
cleaner and contact grease fixed the</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>problem. The problem tends to arise
when seasons change or humidity levels</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>change.</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>-C</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>-----Original Message-----</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>From: cisco-voip-bounces@puck.nether.net</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>[<a
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Fuermann, Jason</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Sent: Tuesday, February 17, 2009 9:39 AM</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>To: 'Peter Slow'</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Cc: cisco-voip@puck.nether.net</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Subject: Re: [cisco-voip] VG224 and Call
boxes</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Call boxes, essentially speakerphones
that autodial a number when you push a</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>button. Also, yes if we use a butt set or
connect a regular phone to the</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>line, it works fine.</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>-----Original Message-----</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>From: Peter Slow [<a
href="mailto:peter.slow@gmail.com">mailto:peter.slow@gmail.com</a>] </span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Sent: Monday, February 16, 2009 11:44 PM</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>To: Fuermann, Jason</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Cc: cisco-voip@puck.nether.net</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Subject: Re: [cisco-voip] VG224 and Call
boxes</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Jason,</span><o:p></o:p></p>
<p><span style='font-family:Consolas'> What are these
"boxes?" If you replace them with a cheap analog</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>phone, can you reproduce the problem with
that?</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>-Peter</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>On Mon, Feb 16, 2009 at 3:44 PM,
Fuermann, Jason <JBF005@shsu.edu> wrote:</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>> We have a bunch of call boxes that
have suddenly started to hang up when</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>the call is answered at our PD. These had
been previously working fine, and</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>the vendor even says that the VG224 is
compatible with them. The only change</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>I know about that occurred was we rebooted
all the nodes in our cluster and</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>the vg224 gateways as well. The CDR's
show a disconnect code of "unknown" so</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>I'm thinking that maybe this is a
supervisory disconnect from the gateway.</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>Does anybody have any ideas on what may
be going on?</span><o:p></o:p></p>
<p><span style='font-family:Consolas'>> _______________________________________________</span><o:p></o:p></p>
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href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><o:p></o:p></p>
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