<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>I've always wondered how this turned out....<br><br>http://www.networkworld.com/news/2006/091206-von-sam-houston.html<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Matt Slaga (US)" &lt;Matt.Slaga@us.didata.com&gt;<br>To: "Lelio Fulgenzi" &lt;lelio@uoguelph.ca&gt;, "Tim Reimers" &lt;treimers@ashevillenc.gov&gt;<br>Cc: cisco-voip@puck.nether.net<br>Sent: Wednesday, February 18, 2009 4:01:49 PM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] Microsoft Voicemail vs Unity Voicemail<br><br>





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<p class="MsoNormal"><span style="font-size: 11pt; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; color: rgb(31, 73, 125);">Asterisk’s biggest issue with corporate America is
supportability.&nbsp; I agree that some SMBs (focus on ‘S’) are moving that route
because of ‘packaged’ solutions, but I have yet to see a medium to large
company give it more than a cursory glance.&nbsp; Once they see the support model
(or lack thereof), they continue looking.</span></p>

<p class="MsoNormal"><span style="font-size: 11pt; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; color: rgb(31, 73, 125);">&nbsp;</span></p>

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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;;">From:</span></b><span style="font-size: 10pt; font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;;">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Wednesday, February 18, 2009 3:27 PM<br>
<b>To:</b> Tim Reimers<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Microsoft Voicemail vs Unity Voicemail</span></p>

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<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">Asterisk is another one they
will have to worry about. More in the small business sector in the short/med
term, but once they get scaling and high availability sorted out, it will be a
challenger. And yes, as someone mentioned, it needs to be more user friendly. I
think what you will find is that people will "sell" the front end and
asterisk will continue to be free on the back end.<br>
<br>
There are already asterisk appliances available. This will also make it a ripe
product.<br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Tim Reimers" &lt;treimers@ashevillenc.gov&gt;<br>
To: "Scott Voll" &lt;svoll.voip@gmail.com&gt;<br>
Cc: cisco-voip@puck.nether.net<br>
Sent: Wednesday, February 18, 2009 2:06:32 PM GMT -05:00 US/Canada Eastern<br>
Subject: Re: [cisco-voip] Microsoft Voicemail vs Unity Voicemail</span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: blue;">well, on the note of moving away from Unity</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: blue;">I'll ask the question:</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: blue;">Has anyone on the list considered or experimented with integrating
Asterisk's IVR/voicemail/call handlers into UCM at any level?</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: blue;">I did a SIP trunk between an Asterisk server and a CCM 4.X server
once and it worked quite handily to support a few wireless SIP phones.</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: blue;">I've never tried out the IVR capacities of Asterisk and just
wondered if anyone found it to be usable?</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: blue;">I'd be interested to hear where people place Asterisk on the
playing field now.</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;">Tim Reimers</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;">Systems Analyst II</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;">Information Technology Services</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;">City of Asheville</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;">70 Court Plaza</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;">Asheville, NC 28801</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;">phone - 828-259-5512</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;"><a href="mailto:timreimers@ashevillenc.gov" target="_blank">treimers@ashevillenc.gov</a></span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

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<p class="MsoNormal" style="margin-bottom: 12pt;"><b><span style="font-size: 10pt; font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black;">From:</span></b><span style="font-size: 10pt; font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;; color: black;">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Scott Voll<br>
<b>Sent:</b> Wednesday, February 18, 2009 1:40 PM<br>
<b>To:</b> Tkachuk,Birni<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Microsoft Voicemail vs Unity Voicemail</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">It is definately something I've been kicking around for some
time.&nbsp; I just haven't yet pulled the trigger.</span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">I have Exchange 2k7 UM installed at one of my School Districts and
they love it (but they also have never had unity).&nbsp; The have a great voice
portal which they love.&nbsp; they have true UM.&nbsp; Negitves are lack of
Call handlers and the such.</span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">I have a SLA with MS for pretty much all Enterprise&nbsp;OS / Apps
and it would not cost use much at all.&nbsp; I've been totally frustrated with
Cisco on their pricing structure for smartnet / subscriptions.&nbsp; I'm paying
more for my Unity server in contract then my CM cluster.</span></p>

</div>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">budgets get any tighter and it may just push me over the
top.&nbsp; We already use OCS for IM / Presence, and I'm working on integrating
CM into it.&nbsp; I think I could see us going to Excheange 2k7 pretty
easy.&nbsp; I don't see coming off CM for Call Processing or UCCx for contact
center, but Unity is pretty easy to flip a coin.&nbsp; and it would get it off
my plate and on to my Exchange / AD guys plate =)</span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

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<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">Scott</span></p>

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<p class="MsoNormal"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">2009/2/18 Tkachuk,Birni &lt;<a href="mailto:birnit@nait.ca" target="_blank">birnit@nait.ca</a>&gt;</span></p>

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<p><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">Has
anyone thrown in the towel with Unity and opted out for the Microsoft Voicemail
product.&nbsp; &nbsp;&nbsp;We're aware of the work around with MWI.&nbsp; What
about interfacing with a Blackberry Enterprise Server?&nbsp; </span></p>

<p><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

<p><span style="font-size: 14pt; font-family: &quot;Lucida Calligraphy&quot;; color: rgb(15, 36, 62);">Birni
Tkachuk</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: rgb(15, 36, 62);">Voice
Services Specialist </span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: rgb(15, 36, 62);">Information
Services</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: rgb(15, 36, 62);">NAIT</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: rgb(15, 36, 62);">11762
- 106 Street NW</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: rgb(15, 36, 62);">Edmonton,
Alberta&nbsp; T5G 2R1</span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: rgb(15, 36, 62);">P
780.471.7532&nbsp; F 780.491.3083&nbsp; E <a href="mailto:birnit@nait.ca" target="_blank">birnit@nait.ca</a></span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p><b><span style="font-family: Papyrus; color: rgb(15, 36, 62);"><a href="http://www.nait.ca/" target="_blank">www.nait.ca</a></span></b><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">&nbsp;</span></p>

<p><i><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: rgb(15, 36, 62);">NAIT - An Institute of Technology Committed to Student Success</span></i><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

<p><i><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;">..................................................................................................</span></i><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; color: black;"></span></p>

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