<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.6000.16809" name=GENERATOR></HEAD>
<BODY>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=118010820-19022009>Hi
everyone-</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=118010820-19022009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=118010820-19022009>I'm wondering what
books you folk would recommend on shelf for owning and maintaining a UCM 6.X
environment?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=118010820-19022009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=118010820-19022009>I'm interested in
which books have the most detail about ongoing tasks for UCM, not so much a
"technologies" approach to everything from VoFR to codecs and so
on.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=118010820-19022009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=118010820-19022009>That sort of thing
is well covered in the various Cisco Press books for the CCVP like CIPT1/2 and
PBX fundamentals and CVOICE, so I know where to get info </SPAN></FONT><FONT
face=Arial size=2><SPAN class=118010820-19022009>from a 'technologies"
POV.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=118010820-19022009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=118010820-19022009>I don't know what
the best book is on an operational level with UCM.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=118010820-19022009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=118010820-19022009>My CCM Best
Practices book really only covers 4.x, and that's pretty dated
now</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Tim Reimers</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Systems Analyst II</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Information Technology
Services</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>City of Asheville</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>70 Court Plaza</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Asheville, NC 28801</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>phone - 828-259-5512</FONT></DIV>
<DIV align=left><FONT face=Arial size=2><A
href="mailto:timreimers@ashevillenc.gov">treimers@ashevillenc.gov</A></FONT></DIV>
<DIV> </DIV></BODY></HTML>