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the .loads file is required.<br>
check by CLI to make sure it is on the server:<br>
admin:file list tftp SCCP42*.loads<br>
SCCP42.8-3-4SR1S.loads <br>
dir count = 0, file count = 1<br>
<br>
If it is not in the directory then you need to install the device load
or device pack.<br>
<br>
If it is in the directory but TFTP is not serving the file then try
restarting TFTP.<br>
If still not functional then likely a filesystem permissions issue on
the file which means a TAC case and remote account.<br>
<br>
/wes<br>
<br>
<br>
<br>
On Friday, February 20, 2009 1:51:07 PM, Jason Aarons (US)
<a class="moz-txt-link-rfc2396E" href="mailto:jason.aarons@us.didata.com"><jason.aarons@us.didata.com></a> wrote:<br>
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<p class="MsoNormal">I have a 7942G phone registered and working with
SCCP42.8-3-4SR1S,
I want to upgrade to 8.4(3).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"> I installed on pub first then on sub/tftp
cmterm-7942_7962-sccp.8-4-3.cop.sgn
with no issues. States completed successfully.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My device load defaults also shows 8-4-3.<o:p></o:p></p>
<p class="MsoNormal"><img id="Picture_x0020_2"
src="cid:part1.00010003.04030002@cisco.com" height="31" width="993"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">When phone reboots it just shows error and stays
at<o:p></o:p></p>
<p class="MsoNormal"><img id="Picture_x0020_3"
src="cid:part2.07010903.02020700@cisco.com" height="111" width="310"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Trace shows;<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img id="Picture_x0020_1"
src="cid:part3.08020708.08000607@cisco.com" height="241" width="1138"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Callmanager version is 6.1.2.1002-1<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Do I need to reboot cluster for cop.sgn to
install
correctly?<o:p></o:p></p>
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