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<p class=MsoNormal><span style='color:#1F497D'>I was having this same type of
issue yesterday. Mine boiled down to a restart of the TFTP service.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>James O'Neill</span><span style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Network Services</span><span style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><a href="mailto:joneill@pasadenaisd.org">joneill@pasadenaisd.org</a></span><span
style='color:#1F497D'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Wes Sisk<br>
<b>Sent:</b> Friday, February 20, 2009 1:02 PM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> cisco-voip@puck-nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Upgrading 7942 phone to
cmterm-7942_7962-sccp.8-4-3.cop.sgn gives "error" on phone with trace
showing "file not found"<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>the .loads file is required.<br>
check by CLI to make sure it is on the server:<br>
admin:file list tftp SCCP42*.loads<br>
SCCP42.8-3-4SR1S.loads
<br>
dir count = 0, file count = 1<br>
<br>
If it is not in the directory then you need to install the device load or
device pack.<br>
<br>
If it is in the directory but TFTP is not serving the file then try restarting
TFTP.<br>
If still not functional then likely a filesystem permissions issue on the file
which means a TAC case and remote account.<br>
<br>
/wes<br>
<br>
<br>
<br>
On Friday, February 20, 2009 1:51:07 PM, Jason Aarons (US) <a
href="mailto:jason.aarons@us.didata.com"><jason.aarons@us.didata.com></a>
wrote:<br>
<br>
<o:p></o:p></p>
<p class=MsoNormal>I have a 7942G phone registered and working with
SCCP42.8-3-4SR1S, I want to upgrade to 8.4(3).<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> I installed on pub first then on sub/tftp
cmterm-7942_7962-sccp.8-4-3.cop.sgn with no issues. States completed
successfully.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>My device load defaults also shows 8-4-3.<o:p></o:p></p>
<p class=MsoNormal><img border=0 width=993 height=31 id="Picture_x0020_2"
src="cid:image001.png@01C9935B.D4114B60"><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>When phone reboots it just shows error and stays at<o:p></o:p></p>
<p class=MsoNormal><img border=0 width=310 height=111 id="Picture_x0020_3"
src="cid:image002.jpg@01C9935B.D4114B60"><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Trace shows;<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><img border=0 width=1138 height=241 id="Picture_x0020_1"
src="cid:image003.png@01C9935B.D4114B60"><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Callmanager version is 6.1.2.1002-1<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Do I need to reboot cluster for cop.sgn to install correctly?<o:p></o:p></p>
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<pre><o:p> </o:p></pre><pre style='text-align:center'>
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</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre>
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