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<p class=MsoNormal><span style='color:#1F497D'>After working with TAC on
SR610811625 the Cisco SE indicated the UCCX 7x boxes would have to be rebuilt
from scratch. We believe we can re-install OS and UCCX and then restore a UCCX
backup, reducing the time to we spent customizing UCCX 7x to the same level as
4x.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I’m trying to understand why
UCCX has to be rebuilt technically.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Does UCCX write to the
CallManager schema somehow via AXL? This is not LDAP integrated.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Aarons (US) [mailto:jason.aarons@us.didata.com]
<br>
<b>Sent:</b> Tuesday, February 24, 2009 11:11 PM<br>
<b>To:</b> ask-icd-ivr-support@external.cisco.com<br>
<b>Subject:</b> UCCX 7.0(1) install<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I built a lab test CallManager 7.0(1) from production DMA
export, then a UCCX 7.0(1) server where we restored the scripts/prompt and
setup Agents, etc. We got everything tested and working with UCCX 7.0(1).<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Now I need to rebuild my test CallManager 7.0(1) with
a newer production DMA export. My question is do I have to rebuild UCCX
7.0(1) from scratch to get the UCM 7.0(1) Enterprise Parameters to show IPCC
Express Installed, or can I run the sql update IAQInstalledFlag, or run UCCX 7x
Repair?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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