We have a CUCME running 7.0 that has been running for almost 3 months now. Yesterday the operator called me and reported that when she answers the main line and then another call comes in it only rings her phone and not the 3 other phones that have the external line as a line appearance. I have included the relevant config snippets below. 275 is the main line. Any help on troubleshooting this will be greatly appreciated. Thanks.<br>
<br>voice-port 0/0/0<br> trunk-group OUT 1<br> translation-profile incoming filter_217<br> input gain 3<br> connection plar 275<br> caller-id enable<br>!<br>voice-port 0/0/1<br> trunk-group OUT 2<br> translation-profile incoming filter_217<br>
input gain 3<br> connection plar 275<br> caller-id enable<br>!<br>voice-port 0/0/2<br> trunk-group OUT 3<br> translation-profile incoming filter_217<br> input gain 3<br> connection plar 275<br> caller-id enable<br><br><br>
ephone-dn 1 dual-line<br> number 221<br> name Operator<br> allow watch<br> mwi sip<br> hold-alert 30 shared<br>!<br>!<br>ephone-dn 2 dual-line<br> number 222<br> name Backup1<br> allow watch<br> call-forward busy 600<br>
call-forward noan 600 timeout 35<br> huntstop channel<br> mwi sip<br> hold-alert 30 shared<br><br>ephone-dn 4 dual-line<br> number 224<br> name Backup 2<br> allow watch<br> call-forward busy 600<br> call-forward noan 600 timeout 35<br>
huntstop channel<br> mwi sip<br> hold-alert 30 shared<br><br>ephone-dn 75 dual-line<br> number 275<br> name Main Line<br> allow watch<br> call-forward busy 600<br> call-forward noan 600 timeout 16<br> mwi sip<br> hold-alert 30 shared<br>
<br><br>ephone 1<br> device-security-mode none<br> mac-address 0021.5555.20CF<br> ephone-template 1<br> username "****" password ****<br> presence call-list<br> paging-dn 99<br> type 7942<br> button 1:1 2o75,92<br>
!<br>!<br>!<br>ephone 2<br> device-security-mode none<br> mac-address 0021.5553.CAB9<br> ephone-template 1<br> username "****" password ****<br> paging-dn 99<br> type 7942<br> button 1:2 2o75,92<br>!<br>!<br>!<br>
ephone 4<br> device-security-mode none<br> mac-address 0022.9005.BDFA<br> ephone-template 1<br> username "****" password ****<br> paging-dn 99<br> type 7942<br> button 1:4 2o75,92<br><br><br clear="all"><br>-- <br>
Ben Story CCSP, CCDA<br><br>