<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>I'm sure I've seen them on the price list in the past. Not sure about recently though.<br><br>We've RMA'd bad drives to Cisco TAC before. <br><br>----- Original Message -----<br>From: "Ryan Ratliff" <rratliff@cisco.com><br>To: "Steve Miller" <MillerS@dicksteinshapiro.com><br>Cc: "Lelio Fulgenzi" <lelio@uoguelph.ca>, cisco-voip@puck.nether.net<br>Sent: Wednesday, February 25, 2009 10:09:26 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Remove Mirrored Disk Before Upgrading.......disk drives<br><br>Does Cisco even sell hard disks for MCS servers? I sure can't RMA one.<br><br>Find the HP equivalent of your server on www.cisco.com/go/swonly and <br>it will list all of the components with their HP part numbers. If <br>it's a recent model server then it should be easy to find. If it's <br>an older one you may have to do some detective work.<br><br>-Ryan<br><br>On Feb 25, 2009, at 9:57 AM, Miller, Steve wrote:<br><br>So if I've got a Cisco-branded HP DL380G4 box, I can't do anything <br>for a spare disk other than buy one from Cisco???<br><br>Steve Miller<br>Telecom Engineer<br>Dickstein Shapiro LLP<br>1825 Eye Street NW | Washington, DC 20006<br>Tel (202) 420-3370| Fax (202) 330-5607<br>MillerS@dicksteinshapiro.com<br><br><br><br>From: Lelio Fulgenzi [mailto:lelio@uoguelph.ca]<br>Sent: Wednesday, February 25, 2009 9:55 AM<br>To: Miller, Steve<br>Cc: cisco-voip@puck.nether.net<br>Subject: Re: [cisco-voip] Remove Mirrored Disk Before <br>Upgrading.......disk drives<br><br>your IBM/HP rep can help you with that if you have an HP/IBM box. <br>otherwise if you have a Cisco badged box you can buy a Cisco spare <br>drive (at four times the cost, but it's blue)<br><br>----- Original Message -----<br>From: "Steve Miller" <MillerS@DicksteinShapiro.COM><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net<br>Sent: Wednesday, February 25, 2009 9:50:39 AM GMT -05:00 US/Canada <br>Eastern<br>Subject: RE: [cisco-voip] Remove Mirrored Disk Before <br>Upgrading.......disk drives<br><br>How do you find out specs about the hard drives in order to make sure <br>the RPM (etc) matches the one that you put in there after removing <br>the mirrored drive?<br><br>Steve Miller<br>Telecom Engineer<br>Dickstein Shapiro LLP<br>1825 Eye Street NW | Washington, DC 20006<br>Tel (202) 420-3370| Fax (202) 330-5607<br>MillerS@dicksteinshapiro.com<br><br><br><br>From: Lelio Fulgenzi [mailto:lelio@uoguelph.ca]<br>Sent: Wednesday, February 25, 2009 9:01 AM<br>To: Miller, Steve<br>Cc: cisco-voip@puck.nether.net<br>Subject: Re: [cisco-voip] Remove Mirrored Disk Before Upgrading from <br>Unity 4.2.1 to Unity 7.0(2) ???<br><br>No one will give you official support, but it's something that many <br>people do. Many people suggest against it because of mismatched BIOS <br>upgrades, but that's easily fixed with manufacturer utilities. (I <br>think).<br><br>My only suggestion is that if you have a spare drive, slap it in <br>after you pull the second. Completing an installation with the drive <br>arrays complete is a better option.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Steve Miller" <MillerS@DicksteinShapiro.COM><br>To: cisco-voip@puck.nether.net<br>Sent: Wednesday, February 25, 2009 8:56:33 AM GMT -05:00 US/Canada <br>Eastern<br>Subject: [cisco-voip] Remove Mirrored Disk Before Upgrading from <br>Unity 4.2.1 to Unity 7.0(2) ???<br><br>One of my managers would like to remove the second disk before the <br>upgrade so that if we have any major issues (total system crash, <br>etc), we can just replace the main disk with the mirrored disk that <br>we removed and go back to status quo. Is this a good idea?<br><br>Steve Miller<br>Telecom Engineer<br>Dickstein Shapiro LLP<br>1825 Eye Street NW | Washington, DC 20006<br>Tel (202) 420-3370| Fax (202) 330-5607<br>MillerS@dicksteinshapiro.com<br><br><br><br>-------------------------------------------------------- This e-mail <br>message and any attached files are confidential and are intended <br>solely for the use of the addressee(s) named above. This <br>communication may contain material protected by attorney-client, work <br>product, or other privileges. If you are not the intended recipient <br>or person responsible for delivering this confidential communication <br>to the intended recipient, you have received this communication in <br>error, and any review, use, dissemination, forwarding, printing, <br>copying, or other distribution of this e-mail message and any <br>attached files is strictly prohibited. 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