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<TITLE>Busy trigger ignored?</TITLE>
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<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Calibri">What would cause calls to ignore the busy trigger? I</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">’</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">m seeing an issue where the second call that comes in</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">(with a call already on the line)</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">does</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">roll to the next line. The busy trigger is currently set to</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">“</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">1</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">”</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">. </FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">The number shows up on two different VG224s (and my IP Communicator for testing)</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">.</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri"> I</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">’</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">ve grabbed traces for three calls where I was able to recreate the issue and nothing is jumping out at me.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Calibri">If I don</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">’</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">t find anything tonight</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">–</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri"> I</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">’</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">ll open a TAC case in the morning when I can get someone on the East Coast.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT FACE="Calibri">Thanks for</FONT></SPAN><SPAN LANG="en-us"> <FONT FACE="Calibri">the help</FONT></SPAN><SPAN LANG="en-us"><FONT FACE="Calibri">.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
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