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<p class=MsoNormal><span style='color:#1F497D'>A interesting response on NetPro
below on this thread, read my response to him. What are your thoughts?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoPlainText><a
href="http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=Subscriptions&loc=.2cd23b98/0&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center">http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=Subscriptions&loc=.2cd23b98/0&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center</a><o:p></o:p></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br>
<b>Sent:</b> Wednesday, February 25, 2009 4:07 PM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] FW: UCCX 7.0(1) install<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>yes, UCCX does update the CM database in several unique
ways.<br>
<br>
On Wednesday, February 25, 2009 3:01:10 PM, Jason Aarons (US) <a
href="mailto:jason.aarons@us.didata.com"><jason.aarons@us.didata.com></a>
wrote:<br>
<br>
<o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>After working with TAC on SR610811625
the Cisco SE indicated the UCCX 7x boxes would have to be rebuilt from scratch.
We believe we can re-install OS and UCCX and then restore a UCCX backup,
reducing the time to we spent customizing UCCX 7x to the same level as 4x.</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>I’m trying to understand why
UCCX has to be rebuilt technically.</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Does UCCX write to the
CallManager schema somehow via AXL? This is not LDAP integrated.</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Aarons (US) [<a
href="mailto:jason.aarons@us.didata.com">mailto:jason.aarons@us.didata.com</a>]
<br>
<b>Sent:</b> Tuesday, February 24, 2009 11:11 PM<br>
<b>To:</b> <a href="mailto:ask-icd-ivr-support@external.cisco.com">ask-icd-ivr-support@external.cisco.com</a><br>
<b>Subject:</b> UCCX 7.0(1) install</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>I built a lab test CallManager 7.0(1) from production DMA
export, then a UCCX 7.0(1) server where we restored the scripts/prompt and
setup Agents, etc. We got everything tested and working with UCCX 7.0(1).<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Now I need to rebuild my test CallManager 7.0(1) with
a newer production DMA export. My question is do I have to rebuild UCCX
7.0(1) from scratch to get the UCM 7.0(1) Enterprise Parameters to show IPCC
Express Installed, or can I run the sql update IAQInstalledFlag, or run UCCX 7x
Repair?<o:p></o:p></p>
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<pre><o:p> </o:p></pre><pre style='text-align:center'>
<hr size=4 width="90%" align=center>
</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre>
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