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<title>Busy trigger ignored?</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The VG224s are setup as SCCP. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I’ll go back and double check per device but want to say
each are set to Max. calls = 2 and Busy trigger = 1.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>
Wes Sisk [mailto:wsisk@cisco.com] <br>
<b>Sent:</b> Thursday, February 26, 2009 7:54 PM<br>
<b>To:</b> Biffle, Gerrad<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Busy trigger ignored?<o:p></o:p></span></p>
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<p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:.5in'>vg224 - analog or sccp?<br>
<br>
keep in mind that busy trigger is configured per device. so the IPC and vg224
sharing line could actually have different busy triggers.<br>
<br>
/wes<br>
<br>
On Thursday, February 26, 2009 7:50:06 PM, Biffle, Gerrad <a
href="mailto:Gerrad.Biffle@greensboro-nc.gov"><Gerrad.Biffle@greensboro-nc.gov></a>
wrote:<br>
<br>
<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>Calls are not delivered by
any of those methods – just a line off the VG224(s) and my IP Communicator
(a plain ‘ole multi appearance line). </span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal style='margin-left:1.0in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>
Wes Sisk [<a href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b>Sent:</b> Thursday, February 26, 2009 7:47 PM<br>
<b>To:</b> Biffle, Gerrad<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Busy trigger ignored?</span><o:p></o:p></p>
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<p class=MsoNormal style='margin-left:1.0in'> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:1.0in'>If the call is delivered by hunt
pilot/huntlist/linegroup then 'intercepts' (cfa,cfb,cfna) on the line are
ignored.<br>
<br>
On Thursday, February 26, 2009 7:18:42 PM, Biffle, Gerrad <a
href="mailto:Gerrad.Biffle@greensboro-nc.gov"><Gerrad.Biffle@greensboro-nc.gov></a>
wrote:<br>
<br>
<br>
<o:p></o:p></p>
<p style='margin-left:1.0in'><span style='font-family:"Calibri","sans-serif"'>What
would cause calls to ignore the busy trigger? I’m seeing an issue
where the second call that comes in</span> <span style='font-family:"Calibri","sans-serif"'>(with
a call already on the line)</span> <span style='font-family:"Calibri","sans-serif"'>does</span>
<span style='font-family:"Calibri","sans-serif"'>roll to the next line.
The busy trigger is currently set to</span> <span style='font-family:"Calibri","sans-serif"'>“1”. </span>
<span style='font-family:"Calibri","sans-serif"'>The number shows up on two
different VG224s (and my IP Communicator for testing). I’ve
grabbed traces for three calls where I was able to recreate the issue and
nothing is jumping out at me.</span><o:p></o:p></p>
<p style='margin-left:1.0in'><span style='font-family:"Calibri","sans-serif"'>If
I don’t find anything tonight</span> <span style='font-family:"Calibri","sans-serif"'>–
I’ll open a TAC case in the morning when I can get someone on the East
Coast.</span><o:p></o:p></p>
<p style='margin-left:1.0in'><span style='font-family:"Calibri","sans-serif"'>Thanks
for</span> <span style='font-family:"Calibri","sans-serif"'>the help.</span><o:p></o:p></p>
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<pre style='margin-left:.5in'><o:p> </o:p></pre><pre style='margin-left:
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