<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
Great. Thanks for the patience and the followup Mayte.<br>
<br>
On Friday, February 27, 2009 11:00:31 AM, Mayte Cantillo
<a class="moz-txt-link-rfc2396E" href="mailto:mayte@fiu.edu"><mayte@fiu.edu></a> wrote:<br>
<blockquote
cite="mid:6FDEC07CCF1E884E9BD1836B20BF41CA47C22141F9@FIUMB01CCR.ad.fiu.edu"
type="cite">
<meta http-equiv="Content-Type" content="text/html; ">
<meta name="Generator" content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";
color:black;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";
color:black;}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";
color:black;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";
color:black;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;
color:black;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="Section1">
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">You
got it!<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">I
was not able to start the service so, I changed the IP address
back to the original one. Then services were able to start and I can
log
in now. I added the licenses and afterwards, did the IP/hostname
change. <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">All
is well now.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Thanks
so much!!<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<div>
<div
style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">
Wes Sisk [<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b>Sent:</b> Thursday, February 26, 2009 7:53 PM<br>
<b>To:</b> Mayte Cantillo<br>
<b>Cc:</b> Scott Voll; <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">In CM6.1.2 similar error was caused by username
or password
incorrect. looks liek that has been fixed in 6.1.3.<br>
<br>
attempting to change hostname during upgrade, while technically
supported,
rarely goes well. I suspect your database is not strated. login to
the CLI and check "utils service list". Is database running?<br>
<br>
I suspect something akin to CSCsq25838.<br>
<br>
/wes<br>
<br>
On Thursday, February 26, 2009 4:21:46 PM, Mayte Cantillo <a
moz-do-not-send="true" href="mailto:mayte@fiu.edu"><mayte@fiu.edu></a>
wrote:<br>
<br>
<o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">I
can not add the licenses because I do not have access to the
CUCM Admin page…</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><o:p></o:p></p>
<div
style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Scott
Voll [<a moz-do-not-send="true" href="mailto:svoll.voip@gmail.com">mailto:svoll.voip@gmail.com</a>]
<br>
<b>Sent:</b> Thursday, February 26, 2009 3:31 PM<br>
<b>To:</b> Mayte Cantillo<br>
<b>Cc:</b> <a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3</span><o:p></o:p></p>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<p class="MsoNormal">Sounds like a Licensing issue. do you have
correct
licensing?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;">Scott<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">On Thu, Feb 26, 2009 at 12:02 PM, Mayte Cantillo
<<a moz-do-not-send="true" href="mailto:mayte@fiu.edu">mayte@fiu.edu</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Nope, we
are not AD integrated.
I am logging in with the CCMAdministrator username/pwd. DBL is up, but
CTIManager and CUCM are not. I can not start them from CLI either.</span><o:p></o:p></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span><o:p></o:p></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span><o:p></o:p></p>
<div
style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p><b><span style="font-size: 10pt;">From:</span></b><span
style="font-size: 10pt;"> Scott Voll [mailto:<a moz-do-not-send="true"
href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>]
<br>
<b>Sent:</b> Tuesday, February 17, 2009 12:31 PM<br>
<b>To:</b> Mayte Cantillo<br>
<b>Cc:</b> <a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3</span><o:p></o:p></p>
</div>
<div>
<div>
<p> <o:p></o:p></p>
<div>
<p>are you AD integrated?<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>did you setup the LDAP stuff when you got the box working? if
not,
then your user accoount is probably deleted.<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>are all the services up and runing?<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p style="margin-bottom: 12pt;">Scott<o:p></o:p></p>
</div>
<div>
<p>On Tue, Feb 17, 2009 at 6:30 AM, Mayte Cantillo <<a
moz-do-not-send="true" href="mailto:mayte@fiu.edu" target="_blank">mayte@fiu.edu</a>>
wrote:<o:p></o:p></p>
<div style="margin-left: 22.5pt; margin-top: 3.75pt;">
<div>
<p><span style="font-size: 11pt;">We just finished setting up a box
on CUCM
6.1.3, and we used a DMA file to import the database from CUCM 4.2.3
The
only change we did when importing the DMA file was to change the
original
hostname. We are not using DNS in our environment. </span><o:p></o:p></p>
<p><span style="font-size: 11pt;">On Friday, I was able to log in to
the CM
admin page fine. Yesterday I went to upload the license file, and I
could
not log in anymore. When I try to log in to the CM admin page, I keep
getting a "Database connection error". I have this box set up
currently in a test environment. </span><o:p></o:p></p>
<p><span style="font-size: 11pt;">Any light anyone might be able to
shed will
be appreciated… Not looking forward to re-do this box but, needs to be
finished Wednesday. </span><span
style="font-size: 11pt; font-family: Wingdings;">L</span><o:p></o:p></p>
<p><span style="font-size: 11pt;">Thanks!</span><o:p></o:p></p>
<p style="text-indent: -0.25in;"><span style="font-size: 11pt;">-</span><span
style="font-size: 7pt;"> </span><span
style="font-size: 11pt;">Mayte.</span><o:p></o:p></p>
</div>
</div>
<p style="margin-bottom: 12pt;"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
<a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
<p> <o:p></o:p></p>
</div>
</div>
<p><span style="font-size: 10pt;">No virus found in this incoming
message.<br>
Checked by AVG - <a moz-do-not-send="true" href="http://www.avg.com/"
target="_blank">www.avg.com</a><br>
Version: 8.0.237 / Virus Database: 270.10.25/1957 - Release Date:
02/17/09
07:07:00</span><o:p></o:p></p>
</div>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p><span style="font-size: 10pt; font-family: "Arial","sans-serif";">No
virus
found in this incoming message.<br>
Checked by AVG - <a moz-do-not-send="true" href="http://www.avg.com">www.avg.com</a><br>
Version: 8.0.237 / Virus Database: 270.11.3/1973 - Release Date:
02/26/09
07:03:00</span><o:p></o:p></p>
<pre><o:p> </o:p></pre>
<pre style="text-align: center;">
<hr align="center" size="4" width="90%">
</pre>
<pre><o:p> </o:p></pre>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>cisco-voip mailing list<o:p></o:p></pre>
<pre><a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre>
<pre><a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<p class="MsoNormal"><o:p> </o:p></p>
<p><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: windowtext;">No
virus found in this incoming message.<br>
Checked by AVG - <a class="moz-txt-link-abbreviated" href="http://www.avg.com">www.avg.com</a><br>
Version: 8.0.237 / Virus Database: 270.11.3/1973 - Release Date:
02/27/09
07:05:00</span><span style="color: windowtext;"><o:p></o:p></span></p>
</div>
</blockquote>
<br>
</body>
</html>