<div>Answer, I worked with TAC and it ended up being a CTI Manager issue on the CM 6.1.2 boxes. Restarted CTI Manager and everything is working as it should.... Figures. Guess I'll go back to rebooting every month :-o Might still save me some headaches. I was getting up to over 100 days in all. and I wouldn't want to get to 248 days =)</div>
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<div>Scott<br><br></div>
<div class="gmail_quote">On Fri, Feb 27, 2009 at 8:36 AM, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>I have a new phone 7965 running and am trying to set myself up as an agent like I have done in the past. but I'm continuing to get the error message:</div>
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<div>contact your system admin to associate the phone to the RM JTAPI User. I have done that and have even went as far as to restart the CRA engine which of course logs all the other agents off.</div>
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<div>What am I missing? I have also unassociated the phone from the RM user and reassociated it. I'm pulling my hair out. What am I missing? I have 20 other agents working fine but I can't ge myself to work. I'm wondering if it's a 7965 issue but it shows compatible with UCCx 5.0.2sr1</div>
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<div>Thanks</div>
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<div>Scott</div></font></blockquote></div><br>