<div>That's a bug for TSP not JTAPI which I think UCCx uses.</div>
<div> </div>
<div>I'm using CM 6.1.2.1106</div>
<div> </div>
<div>Scott<br><br></div>
<div class="gmail_quote">On Fri, Feb 27, 2009 at 8:52 AM, Wes Sisk <span dir="ltr"><<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div bgcolor="#ffffff" text="#000000">What CM version? CSCso52736. /wes
<div>
<div></div>
<div class="Wj3C7c"><br><br>On Friday, February 27, 2009 11:36:52 AM, Scott Voll <a href="mailto:svoll.voip@gmail.com" target="_blank"><svoll.voip@gmail.com></a> wrote:<br></div></div>
<blockquote type="cite">
<div>
<div></div>
<div class="Wj3C7c">
<div>I have a new phone 7965 running and am trying to set myself up as an agent like I have done in the past. but I'm continuing to get the error message:</div>
<div> </div>
<div>contact your system admin to associate the phone to the RM JTAPI User. I have done that and have even went as far as to restart the CRA engine which of course logs all the other agents off.</div>
<div> </div>
<div>What am I missing? I have also unassociated the phone from the RM user and reassociated it. I'm pulling my hair out. What am I missing? I have 20 other agents working fine but I can't ge myself to work. I'm wondering if it's a 7965 issue but it shows compatible with UCCx 5.0.2sr1</div>
<div> </div>
<div>Thanks</div>
<div> </div>
<div>Scott</div></div></div><pre><hr width="90%" size="4">
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