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What CM version? CSCso52736. /wes<br>
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On Friday, February 27, 2009 11:36:52 AM, Scott Voll
<a class="moz-txt-link-rfc2396E" href="mailto:svoll.voip@gmail.com"><svoll.voip@gmail.com></a> wrote:<br>
<blockquote
cite="mid:f84a38d30902270836t14f51a40k82b32d2c4c5c5de5@mail.gmail.com"
type="cite">
<div>I have a new phone 7965 running and am trying to set myself up
as an agent like I have done in the past. but I'm continuing to get
the error message:</div>
<div> </div>
<div>contact your system admin to associate the phone to the RM JTAPI
User. I have done that and have even went as far as to restart the CRA
engine which of course logs all the other agents off.</div>
<div> </div>
<div>What am I missing? I have also unassociated the phone from the
RM user and reassociated it. I'm pulling my hair out. What am I
missing? I have 20 other agents working fine but I can't ge myself to
work. I'm wondering if it's a 7965 issue but it shows compatible with
UCCx 5.0.2sr1</div>
<div> </div>
<div>Thanks</div>
<div> </div>
<div>Scott</div>
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