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I updated the defect per Scott's concerns. Look for new content in bug
toolkit in 48-72 hours.<br>
<br>
/wes<br>
<br>
On Friday, February 27, 2009 12:34:00 PM, Wes Sisk
<a class="moz-txt-link-rfc2396E" href="mailto:wsisk@cisco.com"><wsisk@cisco.com></a> wrote:<br>
<blockquote cite="mid:49A82408.6050704@cisco.com" type="cite">
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It only says TSP, it's actually a problem in CTIManager that can
equally affect jtapi or TSP<br>
<br>
On Friday, February 27, 2009 12:10:33 PM, Scott Voll
<a moz-do-not-send="true" class="moz-txt-link-rfc2396E"
href="mailto:svoll.voip@gmail.com"><svoll.voip@gmail.com></a>
wrote:<br>
<blockquote
cite="mid:f84a38d30902270910w33d4a95aud599ab1bb8b71f4d@mail.gmail.com"
type="cite">
<div>That's a bug for TSP not JTAPI which I think UCCx uses.</div>
<div> </div>
<div>I'm using CM 6.1.2.1106</div>
<div> </div>
<div>Scott<br>
<br>
</div>
<div class="gmail_quote">On Fri, Feb 27, 2009 at 8:52 AM, Wes Sisk <span
dir="ltr"><<a moz-do-not-send="true" href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote"
style="border-left: 1px solid rgb(204, 204, 204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff" text="#000000">What CM version?
CSCso52736.
/wes
<div>
<div class="Wj3C7c"><br>
<br>
On Friday, February 27, 2009 11:36:52 AM, Scott Voll <a
moz-do-not-send="true" href="mailto:svoll.voip@gmail.com"
target="_blank"><svoll.voip@gmail.com></a> wrote:<br>
</div>
</div>
<blockquote type="cite">
<div>
<div class="Wj3C7c">
<div>I have a new phone 7965 running and am trying to set
myself
up as an agent like I have done in the past. but I'm continuing to get
the error message:</div>
<div> </div>
<div>contact your system admin to associate the phone to the RM
JTAPI User. I have done that and have even went as far as to restart
the CRA engine which of course logs all the other agents off.</div>
<div> </div>
<div>What am I missing? I have also unassociated the phone
from
the RM user and reassociated it. I'm pulling my hair out. What am I
missing? I have 20 other agents working fine but I can't ge myself to
work. I'm wondering if it's a 7965 issue but it shows compatible with
UCCx 5.0.2sr1</div>
<div> </div>
<div>Thanks</div>
<div> </div>
<div>Scott</div>
</div>
</div>
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