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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You got it!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I was not able to start the service so, I changed the IP address
back to the original one. Then services were able to start and I can log
in now. I added the licenses and afterwards, did the IP/hostname
change. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>All is well now.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks so much!!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br>
<b>Sent:</b> Thursday, February 26, 2009 7:53 PM<br>
<b>To:</b> Mayte Cantillo<br>
<b>Cc:</b> Scott Voll; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>In CM6.1.2 similar error was caused by username or password
incorrect. looks liek that has been fixed in 6.1.3.<br>
<br>
attempting to change hostname during upgrade, while technically supported,
rarely goes well. I suspect your database is not strated. login to
the CLI and check "utils service list". Is database running?<br>
<br>
I suspect something akin to CSCsq25838.<br>
<br>
/wes<br>
<br>
On Thursday, February 26, 2009 4:21:46 PM, Mayte Cantillo <a
href="mailto:mayte@fiu.edu"><mayte@fiu.edu></a> wrote:<br>
<br>
<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I can not add the licenses because I do not have access to the
CUCM Admin page…</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Scott Voll [<a
href="mailto:svoll.voip@gmail.com">mailto:svoll.voip@gmail.com</a>] <br>
<b>Sent:</b> Thursday, February 26, 2009 3:31 PM<br>
<b>To:</b> Mayte Cantillo<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3</span><o:p></o:p></p>
</div>
<p class=MsoNormal> <o:p></o:p></p>
<div>
<p class=MsoNormal>Sounds like a Licensing issue. do you have correct
licensing?<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>Scott<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>On Thu, Feb 26, 2009 at 12:02 PM, Mayte Cantillo <<a
href="mailto:mayte@fiu.edu">mayte@fiu.edu</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p><span style='font-size:11.0pt;color:#1F497D'>Nope, we are not AD integrated.
I am logging in with the CCMAdministrator username/pwd. DBL is up, but
CTIManager and CUCM are not. I can not start them from CLI either.</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<p><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:
10.0pt'> Scott Voll [mailto:<a href="mailto:svoll.voip@gmail.com"
target="_blank">svoll.voip@gmail.com</a>] <br>
<b>Sent:</b> Tuesday, February 17, 2009 12:31 PM<br>
<b>To:</b> Mayte Cantillo<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3</span><o:p></o:p></p>
</div>
<div>
<div>
<p> <o:p></o:p></p>
<div>
<p>are you AD integrated?<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>did you setup the LDAP stuff when you got the box working? if not,
then your user accoount is probably deleted.<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>are all the services up and runing?<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p style='margin-bottom:12.0pt'>Scott<o:p></o:p></p>
</div>
<div>
<p>On Tue, Feb 17, 2009 at 6:30 AM, Mayte Cantillo <<a
href="mailto:mayte@fiu.edu" target="_blank">mayte@fiu.edu</a>> wrote:<o:p></o:p></p>
<div style='margin-left:22.5pt;margin-top:3.75pt'>
<div>
<p><span style='font-size:11.0pt'>We just finished setting up a box on CUCM
6.1.3, and we used a DMA file to import the database from CUCM 4.2.3 The
only change we did when importing the DMA file was to change the original
hostname. We are not using DNS in our environment. </span><o:p></o:p></p>
<p><span style='font-size:11.0pt'>On Friday, I was able to log in to the CM
admin page fine. Yesterday I went to upload the license file, and I could
not log in anymore. When I try to log in to the CM admin page, I keep
getting a "Database connection error". I have this box set up
currently in a test environment. </span><o:p></o:p></p>
<p><span style='font-size:11.0pt'>Any light anyone might be able to shed will
be appreciated… Not looking forward to re-do this box but, needs to be
finished Wednesday. </span><span style='font-size:11.0pt;font-family:
Wingdings'>L</span><o:p></o:p></p>
<p><span style='font-size:11.0pt'>Thanks!</span><o:p></o:p></p>
<p style='text-indent:-.25in'><span style='font-size:11.0pt'>-</span><span
style='font-size:7.0pt'> </span><span
style='font-size:11.0pt'>Mayte.</span><o:p></o:p></p>
</div>
</div>
<p style='margin-bottom:12.0pt'><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
<p> <o:p></o:p></p>
</div>
</div>
<p><span style='font-size:10.0pt'>No virus found in this incoming message.<br>
Checked by AVG - <a href="http://www.avg.com/" target="_blank">www.avg.com</a><br>
Version: 8.0.237 / Virus Database: 270.10.25/1957 - Release Date: 02/17/09
07:07:00</span><o:p></o:p></p>
</div>
</div>
</div>
<p class=MsoNormal> <o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>No virus
found in this incoming message.<br>
Checked by AVG - <a href="http://www.avg.com">www.avg.com</a><br>
Version: 8.0.237 / Virus Database: 270.11.3/1973 - Release Date: 02/26/09
07:03:00</span><o:p></o:p></p>
<pre><o:p> </o:p></pre><pre style='text-align:center'>
<hr size=4 width="90%" align=center>
</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre>
<p class=MsoNormal><o:p> </o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:windowtext'>No
virus found in this incoming message.<br>
Checked by AVG - www.avg.com<br>
Version: 8.0.237 / Virus Database: 270.11.3/1973 - Release Date: 02/27/09
07:05:00</span><span style='color:windowtext'><o:p></o:p></span></p>
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