<div>need a whole lot more info. </div>
<div> </div>
<div>Hosted as in someone else hosting for you?</div>
<div> </div>
<div>or hosted as in you host it?</div>
<div> </div>
<div>What do you want the ACD to do?</div>
<div> </div>
<div>Are you running CM?</div>
<div> </div>
<div>What kind of reporting do you want?</div>
<div> </div>
<div>Scott</div>
<div> </div>
<div>I've seen UCCx / UCCE / Avaya's / Astricks all used but a lot depends on what your looking for and what it needs to do.<br><br></div>
<div class="gmail_quote">On Mon, Mar 2, 2009 at 12:15 PM, Parker, Jason <span dir="ltr"><<a href="mailto:jparker@sjfc.edu">jparker@sjfc.edu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div link="blue" vlink="purple">
<div>
<p>Hey all,</p>
<p> </p>
<p>Does anyone have any experience with and / or recommendations for a hosted ACD service? Any input would be appreciated.</p>
<p> </p>
<p> </p>
<p>Jay Parker</p>
<p>Sr. Network Administrator</p>
<p>St. John Fisher College</p>
<p>Rochester NY, 14607</p></div></div><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br></blockquote></div><br>