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<p class=MsoNormal><span style='color:#1F497D'>I spent two hours with TAC on </span>610876687.
Did everything from delete mapi profiles in registry, to re-run Message Store
Configuration Wizard, etc and still no luck for this one user.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I’m seeing about creating a new mailbox for her, doing
a mailbox move -jason<span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jason Aarons (US)<br>
<b>Sent:</b> Tuesday, March 03, 2009 4:19 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Unity UM 5.0(1) one subscriber get a mapi
mailboxlogon error<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I did a Bulk Subscriber Delete, then Imported this user,
still getting these messages. You can leave her a message but she never gets
it. Tee other 882 subscribers are having no problems. I checked her
properties > security tab looked good, then I ran Permissions Check, then
I ran Permissions Wizard again, no issues. No issues with
Syscheck. I just can’t find anything wrong. Is there
something I can micro/macro trace for this subscriber relating to mapi logon?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Event Type: Error <o:p></o:p></p>
<p class=MsoNormal>Event Source: CiscoUnity_MALEx <o:p></o:p></p>
<p class=MsoNormal>Event Category: Error <o:p></o:p></p>
<p class=MsoNormal>Event ID: 30007 <o:p></o:p></p>
<p class=MsoNormal>Date: 3/3/2009 <o:p></o:p></p>
<p class=MsoNormal>Time: 10:26:07 AM <o:p></o:p></p>
<p class=MsoNormal>User: N/A <o:p></o:p></p>
<p class=MsoNormal>Computer: CDC-UM1 <o:p></o:p></p>
<p class=MsoNormal>Description: <o:p></o:p></p>
<p class=MsoNormal>An error occurred while avcsmgr tried to logon to MAPI
mailbox /O=HNB/OU=Duluth/cn=Recipients/cn=Sue.Smith on server MAILSERVER2. The
MAPI subsystem return the following error: The information store could not be opened.
<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Event Type: Error <o:p></o:p></p>
<p class=MsoNormal>Event Source: CiscoUnity_Notifier <o:p></o:p></p>
<p class=MsoNormal>Event Category: Run <o:p></o:p></p>
<p class=MsoNormal>Event ID: 1034 <o:p></o:p></p>
<p class=MsoNormal>Date: 3/3/2009 <o:p></o:p></p>
<p class=MsoNormal>Time: 10:26:10 AM <o:p></o:p></p>
<p class=MsoNormal>User: N/A <o:p></o:p></p>
<p class=MsoNormal>Computer: CDC-UM1 <o:p></o:p></p>
<p class=MsoNormal>Description: <o:p></o:p></p>
<p class=MsoNormal>Mailbox logon failed for user
cn=Sue.Smith,cn=Recipients,OU=Duluth,O=HNB. This can occur if the user's
message store is unavailable. When the message store becomes available, resync
the user from the SA by refreshing the MWI status on the user's Messages page <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> | Edit | Show All Messages | Unsubscribe |
E-Mail this Message <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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