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<p class=MsoNormal><span style='color:#1F497D'>No. Just a regular Domain
User.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Here was TAC’s response
after 2 days of work. I worked until 3am yesterday with Australia TAC
before I had them stumped.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoPlainText>“We have confirmed that DOH is failing to log on to
the mailstore for the user in question. Permissions set a user level and
mailbox are correct, so it looks like there is a corrupted property. This is
hard to track because of the dependencies with Exchange. DOH provides the
ability to use the MAPI to access Exchange. For now, I suggest you to
delete and re-create the mailbox for the user with the problem.”<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>I’m looking to setup a new mailbox, test everything
with Unity, then ExMerge her email to the new mailbox.<o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Dance
[mailto:jason.dance@greenwich.com] <br>
<b>Sent:</b> Wednesday, March 04, 2009 7:29 PM<br>
<b>To:</b> Jason Aarons (US); cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Unity UM 5.0(1) one subscriber get a mapi
mailboxlogon error<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Is the user in any kind of Administrator groups in the domain?</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
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style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jason Aarons
(US)<br>
<b>Sent:</b> Tuesday, March 03, 2009 4:19 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Unity UM 5.0(1) one subscriber get a mapi
mailboxlogon error</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I did a Bulk Subscriber Delete, then Imported this user, still
getting these messages. You can leave her a message but she never gets it. Tee
other 882 subscribers are having no problems. I checked her properties
> security tab looked good, then I ran Permissions Check, then I ran
Permissions Wizard again, no issues. No issues with Syscheck.
I just can’t find anything wrong. Is there something I can
micro/macro trace for this subscriber relating to mapi logon?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Event Type: Error <o:p></o:p></p>
<p class=MsoNormal>Event Source: CiscoUnity_MALEx <o:p></o:p></p>
<p class=MsoNormal>Event Category: Error <o:p></o:p></p>
<p class=MsoNormal>Event ID: 30007 <o:p></o:p></p>
<p class=MsoNormal>Date: 3/3/2009 <o:p></o:p></p>
<p class=MsoNormal>Time: 10:26:07 AM <o:p></o:p></p>
<p class=MsoNormal>User: N/A <o:p></o:p></p>
<p class=MsoNormal>Computer: CDC-UM1 <o:p></o:p></p>
<p class=MsoNormal>Description: <o:p></o:p></p>
<p class=MsoNormal>An error occurred while avcsmgr tried to logon to MAPI
mailbox /O=HNB/OU=Duluth/cn=Recipients/cn=Sue.Smith on server MAILSERVER2. The MAPI
subsystem return the following error: The information store could not be
opened. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Event Type: Error <o:p></o:p></p>
<p class=MsoNormal>Event Source: CiscoUnity_Notifier <o:p></o:p></p>
<p class=MsoNormal>Event Category: Run <o:p></o:p></p>
<p class=MsoNormal>Event ID: 1034 <o:p></o:p></p>
<p class=MsoNormal>Date: 3/3/2009 <o:p></o:p></p>
<p class=MsoNormal>Time: 10:26:10 AM <o:p></o:p></p>
<p class=MsoNormal>User: N/A <o:p></o:p></p>
<p class=MsoNormal>Computer: CDC-UM1 <o:p></o:p></p>
<p class=MsoNormal>Description: <o:p></o:p></p>
<p class=MsoNormal>Mailbox logon failed for user
cn=Sue.Smith,cn=Recipients,OU=Duluth,O=HNB. This can occur if the user's
message store is unavailable. When the message store becomes available, resync
the user from the SA by refreshing the MWI status on the user's Messages page <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> | Edit | Show All Messages | Unsubscribe |
E-Mail this Message <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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