<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><HTML><head><META content="text/html; charset=utf-8" http-equiv="Content-Type">
<STYLE><!-- /* Style Definitions */ p.7146a62c-ead2-44d5-be5c-05ee83f8d2a7, li.7146a62c-ead2-44d5-be5c-05ee83f8d2a7, div.7146a62c-ead2-44d5-be5c-05ee83f8d2a7, table.7146a62c-ead2-44d5-be5c-05ee83f8d2a7Table        {margin:0cm; margin-bottom:.0001pt;}div.Section1 {page:Section1;}--></STYLE>
<META content="text/html; charset=utf-8" http-equiv=Content-Type>
<META content="MSHTML 6.00.5730.13" name=GENERATOR></head><BODY>
<P CLASS="7146a62c-ead2-44d5-be5c-05ee83f8d2a7"><FONT FACE="Arial">
<DIV><SPAN class=634050712-06032009><FONT face=Tahoma size=2>I have a problem
with a user group I have setup on our Cisco 5.1 cluster.</FONT></SPAN></DIV>
<DIV><SPAN class=634050712-06032009><FONT face=Tahoma size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=634050712-06032009><FONT face=Tahoma size=2>When the users that
are part of this group log in to the CCM Administration page, they get the
following error message.</FONT></SPAN></DIV>
<DIV><SPAN class=634050712-06032009>
<DIV class=content>
<H2></H2>
<H2></H2>
<H2><FONT size=3>Access to the requested resource has been denied.</FONT></H2>
<P><STRONG>You must restart your web browser in order to log in
again.</STRONG></P></DIV></SPAN></DIV>
<DIV><FONT face=Tahoma size=2></FONT> </DIV>
<DIV><FONT face=Tahoma size=2><SPAN class=634050712-06032009>Is this possibly a
service issue? or is it some part of permissions issue?</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma size=2></FONT> </DIV>
<DIV><FONT face=Tahoma size=2></FONT> </DIV><!-- Converted from text/rtf format -->
<P><FONT face=Arial size=2>James Dust</FONT> <BR><FONT face=Arial size=2>Team
Leader</FONT> <BR><FONT face=Arial size=2>ICT Network Infrastructure &
Communications Department</FONT> <BR><FONT face=Arial size=2>Charles Stanley
& Co Ltd</FONT> <BR><FONT face=Arial size=2>Tel: 020 7149 6314</FONT>
<BR><FONT face=Arial size=2>Mob: 07989 491136</FONT> <BR><FONT face=Arial size=2>mailto: </FONT><A href="mailto:james.dust@charles-stanley.co.uk"><U><FONT color=#0000ff face=Arial size=2>james.dust@charles-stanley.co.uk</FONT></U></A>
</P>
<DIV> </DIV><BR><FONT SIZE="2"><FONT SIZE="1"><FONT COLOR="#99cc00"><STRONG>Consider the environment - Think before you print</STRONG></FONT><BR></FONT><BR></FONT><FONT SIZE="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. <BR><BR>You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<BR><BR>Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL </FONT></FONT><A HREF="http://www.charles-stanley.co.uk/disclosure.html"><FONT FACE="Arial" SIZE="1">www.charles-stanley.co.uk/disclosure.html</FONT></A><BR><BR><FONT FACE="Arial"></FONT></P></BODY></HTML>