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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>All,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We are currently running Call Mgr 4.02a.es88 (don’t
ask). I am looking to upgrade to Call Mgr 4.1.3 and the latest SR to get
us to a stable release that we can then upgrade later on this year.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>We use an ActiveX control (Tapiex) to dial directly from an in house
application via the Cisco TSP. I know we have to upgrade the client PC’s
with the new Cisco TSP file. Does the upgrade of the TSP from 4.0 to
4.1.3 change the way the ActiveX control interfaces with the 4.1.3 TSP? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I know this is a very specific question but anyone who has worked with
something similar in the past may be able to provide some insight.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>Carlos Ortiz</span></font></i></em><o:p></o:p></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>IP Communications Supervisor</span></font></i></em><o:p></o:p></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>Information Technology</span></font></i></em><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>SSC Incorporated</span></font></i></em><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>(305) 779-6070 Ext. 7122</span></font></i></em><o:p></o:p></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>cortiz<a
href="mailto:cortiz@sscincorporated.com">@sscincorporated.com</a></span></font></i></em><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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