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<div class=Section1>
<p class=MsoNormal><b><span style='font-size:10.5pt'>Symptom:</span></b><span
style='font-size:10.5pt'><br>
Certain models of Cisco IP Phones (first generation) fail to get the time <br>
information from the Cisco Unified Communications Manager server component.
Cisco IP Phone Models: 7905, 7910, 7912, 7920, 7921, 7935, 7936, 7937, 7940,
7960.<br>
<br>
<b>Time of Day routing (ToD) in CUCM is also affected.</b></span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It says it in the symptom section<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Matthew Loraditch</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:black'><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com"><span style='color:
black'>www.heliontechnologies.com</span></a> <br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span
style='color:black'>support@heliontechnologies.com</span></a> for fast
assistance!</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Craig Staffin<br>
<b>Sent:</b> Monday, March 09, 2009 11:19 AM<br>
<b>To:</b> Wes Sisk<br>
<b>Cc:</b> cisco-voip@puck.nether.net; Cruz, David [HDS]<br>
<b>Subject:</b> Re: [cisco-voip] Daylight Savings<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Wes,<br>
<br>
Is this covered under the same defect or is there a different cisco bug ID open
on it? THe current bug ID does not contain ToD routing info.<br>
<br>
Craig<br>
<br>
<o:p></o:p></p>
<div>
<p class=MsoNormal>On Mon, Mar 9, 2009 at 9:13 AM, Wes Sisk <<a
href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>> wrote:<o:p></o:p></p>
<div>
<p class=MsoNormal>Yes, ToD Routing is affected by the same DST defect.<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><br>
<br>
<br>
On Monday, March 09, 2009 9:42:23 AM, Bill Talley <a
href="mailto:btalley@gmail.com" target="_blank"><btalley@gmail.com></a>
wrote:<br>
<br>
<o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>We have a client that appears
to be having an issue with Time of Day routing in UCM 7.0(2) on a partition
assigned to an AC pilot point, as well as schedules in Unity 7. Anyone
else discovered similar issues? TAC case is being opened as
we type.<o:p></o:p></p>
<div>
<p class=MsoNormal>On Mon, Mar 9, 2009 at 8:38 AM, Cruz, David [HDS] <<a
href="mailto:David.Cruz@hdsupply.com" target="_blank">David.Cruz@hdsupply.com</a>>
wrote:<o:p></o:p></p>
<p class=MsoNormal>Is this issue affecting Unity 4X? Just wondering!<br>
<br>
Thank you in advance<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><br>
-----Original Message-----<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Ed Leatherman<br>
Sent: Monday, March 09, 2009 9:19 AM<br>
To: Tammie Robertson<br>
Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Subject: Re: [cisco-voip] Daylight Savings<br>
<br>
7941's and 61's are not affected. If you have any of the phones Wes listed
above, I would check those models. Can probably assume that if one is wrong,
any of that model will be wrong.<br>
<br>
On Mon, Mar 9, 2009 at 7:40 AM, Tammie Robertson <<a
href="mailto:trobertson@alliedmachine.com" target="_blank">trobertson@alliedmachine.com</a>>
wrote:<br>
> Is there an easy way to see which phones have the incorrect time? I<br>
> have received calls from some of our 7921s but would like to know how<br>
> many phones have this issue to know which ones to fix. Is it all<br>
> 7921s? I have checked a few 7941s and they are correct...<br>
><br>
><br>
><br>
> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>
> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Wes Sisk<br>
> Sent: Monday, March 09, 2009 8:28 AM<br>
> To: Cruz, David [HDS]<br>
> Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> Subject: Re: [cisco-voip] Daylight Savings<br>
><br>
><br>
><br>
> Latest Update:<br>
><br>
> 7960 and other phones incorrect time after DST, Open CSCsy25150<br>
> Symptom:<br>
> Certain models of Cisco IP Phones (second generation) fail to get the<br>
> time information from the Cisco Unified Communications Manager server
component.<br>
> Cisco IP Phone Models: 7920, 7960,7940,7921,7910,7936,7937,7912<br>
><br>
> Time of Day call routing is also impacted.<br>
><br>
> Conditions:<br>
> Cisco IP Phone Models: 7920, 7960,7940,7921,7910,7936,7937,7912<br>
> registered to CM5.x-7.x<br>
><br>
><br>
> Workaround:<br>
> 1. Do nothing and wait for time to automatically correct on March 15.<br>
><br>
> 2. Apply a temporary configuration workaround. Note this workaround<br>
> will have to be removed when system is patched or after March 15,<br>
> whichever comes first.<br>
> a. Using CUCM Admin go to: System---Date / Time Group b. Create new<br>
> Date / Time group with one hour extra of local time.<br>
> c. Go to System --- Device pool<br>
> d. Create a New Device pool and assign the (one hour extra Date time<br>
> group) to this device pool.<br>
> e. Assign the new Device pool to and Cisco IP Phones that are<br>
> displaying the incorrect time.<br>
> f. use BAT or BPS to apply to specific groups based on<br>
> (devicemodel,currentdevicepool).<br>
> Remember, this change will have to be backed out after patching the<br>
> system or after March 15, whichever comes first.<br>
><br>
> 3. Apply a patch to be released by Cisco. Updates coming soon.<br>
><br>
> /Wes<br>
><br>
><br>
> On Monday, March 09, 2009 8:22:47 AM, Cruz, David [HDS]<br>
> <<a href="mailto:David.Cruz@hdsupply.com" target="_blank">David.Cruz@hdsupply.com</a>>
wrote:<br>
><br>
> Greetings!<br>
><br>
> 7960 Cisco phones aren't updating the time. Can anyone tell us how to<br>
> fix this?<br>
><br>
> Thank you in advance<br>
><br>
><br>
><br>
> ________________________________<br>
><br>
><br>
><br>
> _______________________________________________<br>
><br>
> cisco-voip mailing list<br>
><br>
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target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
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><br>
><br>
><br>
> _______________________________________________<br>
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target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
><br>
<br>
<br>
<br>
--<br>
Ed Leatherman<br>
Assistant Director, Voice Services<br>
West Virginia University<br>
Telecommunications and Network Operations
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</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
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