We have a client that appears to be having an issue with Time of Day routing in UCM 7.0(2) on a partition assigned to an AC pilot point, as well as schedules in Unity 7. Anyone else discovered similar issues? TAC case is being opened as we type.<br>
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<div class="gmail_quote">On Mon, Mar 9, 2009 at 8:38 AM, Cruz, David [HDS] <span dir="ltr"><<a href="mailto:David.Cruz@hdsupply.com">David.Cruz@hdsupply.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Is this issue affecting Unity 4X? Just wondering!<br><br>Thank you in advance<br>
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<div class="h5"><br>-----Original Message-----<br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Ed Leatherman<br>
Sent: Monday, March 09, 2009 9:19 AM<br>To: Tammie Robertson<br>Cc: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: Re: [cisco-voip] Daylight Savings<br><br>7941's and 61's are not affected. If you have any of the phones Wes listed above, I would check those models. Can probably assume that if one is wrong, any of that model will be wrong.<br>
<br>On Mon, Mar 9, 2009 at 7:40 AM, Tammie Robertson <<a href="mailto:trobertson@alliedmachine.com">trobertson@alliedmachine.com</a>> wrote:<br>> Is there an easy way to see which phones have the incorrect time? I<br>
> have received calls from some of our 7921s but would like to know how<br>> many phones have this issue to know which ones to fix. Is it all<br>> 7921s? I have checked a few 7941s and they are correct...<br>><br>
><br>><br>> From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Wes Sisk<br>
> Sent: Monday, March 09, 2009 8:28 AM<br>> To: Cruz, David [HDS]<br>> Cc: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip] Daylight Savings<br>><br>
><br>><br>> Latest Update:<br>><br>> 7960 and other phones incorrect time after DST, Open CSCsy25150<br>> Symptom:<br>> Certain models of Cisco IP Phones (second generation) fail to get the<br>> time information from the Cisco Unified Communications Manager server component.<br>
> Cisco IP Phone Models: 7920, 7960,7940,7921,7910,7936,7937,7912<br>><br>> Time of Day call routing is also impacted.<br>><br>> Conditions:<br>> Cisco IP Phone Models: 7920, 7960,7940,7921,7910,7936,7937,7912<br>
> registered to CM5.x-7.x<br>><br>><br>> Workaround:<br>> 1. Do nothing and wait for time to automatically correct on March 15.<br>><br>> 2. Apply a temporary configuration workaround. Note this workaround<br>
> will have to be removed when system is patched or after March 15,<br>> whichever comes first.<br>> a. Using CUCM Admin go to: System---Date / Time Group b. Create new<br>> Date / Time group with one hour extra of local time.<br>
> c. Go to System --- Device pool<br>> d. Create a New Device pool and assign the (one hour extra Date time<br>> group) to this device pool.<br>> e. Assign the new Device pool to and Cisco IP Phones that are<br>
> displaying the incorrect time.<br>> f. use BAT or BPS to apply to specific groups based on<br>> (devicemodel,currentdevicepool).<br>> Remember, this change will have to be backed out after patching the<br>> system or after March 15, whichever comes first.<br>
><br>> 3. Apply a patch to be released by Cisco. Updates coming soon.<br>><br>> /Wes<br>><br>><br>> On Monday, March 09, 2009 8:22:47 AM, Cruz, David [HDS]<br>> <<a href="mailto:David.Cruz@hdsupply.com">David.Cruz@hdsupply.com</a>> wrote:<br>
><br>> Greetings!<br>><br>> 7960 Cisco phones aren't updating the time. Can anyone tell us how to<br>> fix this?<br>><br>> Thank you in advance<br>><br>><br>><br>> ________________________________<br>
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><br>><br><br><br><br>--<br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations _______________________________________________<br>cisco-voip mailing list<br>
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