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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Is there an easy way to see which phones have the incorrect
time? I have received calls from some of our 7921s but would like to know how
many phones have this issue to know which ones to fix. Is it all 7921s? I
have checked a few 7941s and they are correct…<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Wes Sisk<br>
<b>Sent:</b> Monday, March 09, 2009 8:28 AM<br>
<b>To:</b> Cruz, David [HDS]<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Daylight Savings<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Latest Update:<br>
<br>
7960 and other phones incorrect time after DST, Open CSCsy25150<br>
Symptom:<br>
Certain models of Cisco IP Phones (second generation) fail to get the time
information from the Cisco Unified Communications Manager server component.
Cisco IP Phone Models: 7920, 7960,7940,7921,7910,7936,7937,7912<br>
<br>
Time of Day call routing is also impacted.<br>
<br>
Conditions:<br>
Cisco IP Phone Models: 7920, 7960,7940,7921,7910,7936,7937,7912 registered to
CM5.x-7.x<br>
<br>
<br>
Workaround:<br>
1. Do nothing and wait for time to automatically correct on March 15.<br>
<br>
2. Apply a temporary configuration workaround. Note this workaround will have
to be removed when system is patched or after March 15, whichever comes first.<br>
a. Using CUCM Admin go to: System---Date / Time Group<br>
b. Create new Date / Time group with one hour extra of local time.<br>
c. Go to System --- Device pool<br>
d. Create a New Device pool and assign the (one hour extra Date time<br>
group) to this device pool.<br>
e. Assign the new Device pool to and Cisco IP Phones that are displaying<br>
the incorrect time.<br>
f. use BAT or BPS to apply to specific groups based on
(devicemodel,currentdevicepool).<br>
Remember, this change will have to be backed out after patching the system or
after March 15, whichever comes first.<br>
<br>
3. Apply a patch to be released by Cisco. Updates coming soon.<br>
<br>
/Wes<br>
<br>
<br>
On Monday, March 09, 2009 8:22:47 AM, Cruz, David [HDS] <a
href="mailto:David.Cruz@hdsupply.com"><David.Cruz@hdsupply.com></a>
wrote:<br>
<br>
<o:p></o:p></p>
<div>
<p><span style='font-family:"Arial","sans-serif"'>Greetings!</span><o:p></o:p></p>
<p><span style='font-family:"Arial","sans-serif"'>7960 Cisco phones aren't
updating the time. Can anyone tell us how to fix this?</span><o:p></o:p></p>
<p><span style='font-family:"Arial","sans-serif"'>Thank you in advance</span><span
style='font-size:10.0pt'> </span><o:p></o:p></p>
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<pre><o:p> </o:p></pre><pre style='text-align:center'>
<hr size=4 width="90%" align=center>
</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre>
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