Yep.. so shouldnt you just not do the step below:<br><br>"Select Logout USers before update"<br><br>Cheers,<br><br>Tim<br><br><div class="gmail_quote">On Tue, Mar 10, 2009 at 6:47 PM, Hasan Khan <span dir="ltr"><<a href="mailto:hasan_asghar@yahoo.com">hasan_asghar@yahoo.com</a>></span> wrote:<br>
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Unfortunately, none of these users have EM enabled.<br><br>--- On <b>Tue, 3/10/09, Tim Smith <i><<a href="mailto:thsglobal@gmail.com" target="_blank">thsglobal@gmail.com</a>></i></b> wrote:<br>
<blockquote style="border-left: 2px solid rgb(16, 16, 255); padding-left: 5px; margin-left: 5px;">From: Tim Smith <<a href="mailto:thsglobal@gmail.com" target="_blank">thsglobal@gmail.com</a>><br>Subject: Re: [cisco-voip] BAT Error<br>
To: <a href="mailto:hakhan@tricolour.queensu.ca" target="_blank">hakhan@tricolour.queensu.ca</a><br>Cc: "cisco voip" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
Date: Tuesday, March 10, 2009, 3:27 PM<div><div></div><div class="h5"><br><br>
<div>Hi,<br><br>You have selected to log out the users from Extension Mobility<br><br>Isnt it just telling you that 378 of your devices do not have Extension Mobility enabled and therefore no users can be logged out of those..<br>
<br>Cheers,<br><br>Tim<br><br>
<div class="gmail_quote">On Tue, Mar 10, 2009 at 11:53 AM, Hasan Khan <span dir="ltr"><<a href="mailto:hasan_asghar@yahoo.com" rel="nofollow" target="_blank">hasan_asghar@yahoo.com</a>></span> wrote:<br>
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<div>Hello,</div>
<div> </div>
<div>I am getting an error while using BAT tool for updating 7960 phone device pool. Could some one please help me in fixing this?</div>
<div> </div>
<div>378 Device EM not enabled</div>
<div> </div>
<div>This is what I have done.</div>
<div> </div>
<div>Bulk Tool ---> Update Phones ---> Query</div>
<div>Query first with device type and device pool (old pool)</div>
<div>In Next section</div>
<div>Select Logout USers before update</div>
<div>Select Reset phone</div>
<div>Select Device Pool and select the new pool name</div>
<div>Type job description</div>
<div>select run immediately</div>
<div> </div>
<div>then press submit</div>
<div> </div>
<div>The job does process but complete with error and no changes take place.</div>
<div>then select</div>
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